AscendTMS vs Uber Freight

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Our analysts compared AscendTMS vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

AscendTMS Software Tool

Product Basics

AscendTMS is cloud transport management software for businesses of all sizes. It helps shippers, carriers, and brokers manage loads, routes and dispatching. The user-friendly interface features GPS tracking from any device. It simplifies logistics processes by providing shipment creation and carrier selection. It lets managers track, dispatch and process payments.

The platform doesn't require upfront, license or support fees. Users value the solution because it's easy to use and affordable. It offers free training and support. Reviewers also like the free tracking and integration with popular accounting tools.

The free plan suits teams under three users and has functions like shipment management, carrier selection and tracking. For larger teams, the premium plan costs $99 per user per month. It also offers a 30-day free trial of the premium plan.

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Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
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Product Insights

  • Access for Free: Sign up to try the various features and tools without credit cards, contracts or deals. AscendTMS has a special pricing design. It offers a free plan, mainly for smaller teams. The paid plan is also reasonably priced per user, making it a competitive option.
  • Improve Decision-Making: Use GPS tracking and data analysis to get useful insights that support carrier, pricing and route planning decisions. These insights can improve processes and make them more efficient.
  • Minimize Errors: Give employees custom access to information based on their roles. This helps simplify tasks and ensures everyone knows what they need to do. Managing user roles can reduce the chances of errors and make operations more efficient.
  • Report Taxes: File IFTA taxes with the click of a button, and the app does all the heavy lifting. AscendTMS records where businesses bought fuel, their routes, miles through each state and the tax rates. The manual adjustment mode lets managers import fuel card data. The system then calculates the exact IFTA tax for each state.
  • Save Time: Boost ROI by automating load postings, driver tasks and payroll calculation. Managers can save planning and analysis time with fewer tasks to handle.
  • Gain Visibility: Manage and track freight using one platform. It lets companies create loads and pick carriers. Real-time visibility into the supply chain improves efficiency.
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  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
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  • Load Management: Use the Load Financials tool to keep track of income, budget and expenses. Easily add financial information to a load and monitor profits or losses. Businesses can also export financial data to an accounting system, which makes it easier to track finances.
  • Document Management: View and scan PoD documents that drivers send. Manage important company documents like driver paperwork, credit applications, carrier packets and contracts. Attaching them to carriers, customers, and loads is quick and easy.
  • Truckload Rate Index: Get a free truckload rate index with AscendAccuRate. Access line-haul rates for any lane (low, medium, high and average RPMs) using pickup and drop-off locations. This tool compiles the averages of hundreds of thousands of actual loads. Stay on top of the changing market with real-time rates.
  • Asset and Fleet Management: Give asset management tools to carriers, brokers and shippers. Manage power units, trailers, containers and drivers. Transfer assets or third-party carriers to any load from one screen. Text messages help track drivers.
  • Driver Payroll and Settlement: Choose data ranges for each driver and select different payment types, such as per pallet, per case, hourly, per mile or on a per hundred pounds basis. The system also considers costs like per diems, stop fees and fuel passes.
  • Claims Management: Let drivers take pictures of the cargo at pickup and delivery locations. This feature protects firms from non-legitimate claims. These pictures, sent via text message, are automatically linked to the correct load. They're date and time-stamped and help reduce the amount of a valid claim. This creates unmistakable proof to support companies in case a claim arises.
  • Ascend Dashboard: Access key information about the business in a simple-to-read format. Access modules like Financial Quick Look, Load Volumes, and National Rate and Fuel Trends.
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  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
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Product Ranking

#51

among all
TMS Software

#2

among all
TMS Software

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Analyst Rating Summary

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Transportation Order Management
Freight Rating and Multimodal Transport
Reporting and dashboards

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 78 50 0 77 0 73 92 46 67 77 68 92 81 88 76 67 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 26 reviews
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91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

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4.5 (3)
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4.83 (12)
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4.3 (10)

Awards

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Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reduce Manual Work: A TMS cuts out manual work and makes processes simpler, saving time.
Save Money: The solution provides smarter routes, combines loads and arranges better transport rates. This leads to major cost savings.
Track Shipments: See shipment routes and take care of issues as they happen.
Update Customers: A TMS keeps firms in the loop about delivery so they can give customers timely updates.
Increase Capacity: TMS solutions can handle more volume and grow with business needs.
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Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
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Expensive: Starting and maintaining a TMS can cost a lot due to licensing and subscription fees.
Difficult Setup: Teaching employees a new system can take a while. Adding a TMS to existing software can be tough.
Hard to Use: TMS platforms can be hard to use thanks to numerous features that aren’t all essential.
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Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
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AscendTMS is a user-friendly digital tool. It helps all types of companies manage their transport needs. It’s especially useful for professionals who work in shipping, load carrying and routing. Supply chain activities can be seen live, which helps improve freight flow.The solution costs nothing for small teams and has a fair price for larger teams. It doesn't involve any extra fees or license costs.

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Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

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