IntelliShift vs Freightview 

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Our analysts compared IntelliShift vs Freightview  based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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Freightview, a cloud-based freight management suite, enables manufacturers and distributors to cut the time and expense spent on shipping freight. It helps streamline the entire shipping setup to deliver improved visibility, efficiency and cost-effectiveness.

Users can compare shipping rates, schedule pickups, prepare lading bills, print labels for shipping, track shipments, manage carrier relationships and negotiate rates. Reports, graphs, and charts offer end-to-end visualization of shipping operations.
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$16.99 Monthly
Get a free price quote
Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Shipping Savings: Avoid overpaying for shipping with the ability to compare rates easily on a dashboard. 
  • Insightful Decision-Making: Real-time visibility allows decision makers to negotiate the best rates and stay updated about all spendings by leveraging data. Analyze shipping patterns with a variety of options to choose from. 
  • Streamlines Freight Management: Streamline freight management through tools for analytics, real-time updates, booking, tracking, reporting, auditing and more. 
  • Saves Time: Access all updates, information, freight location and other aspects on a single window. 
  • Free Trial: Provides a free trial for 14 days without asking for credit card credentials. Helps decide functional suitability with respect to specific organizations without any obligation. 
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Labels and BOLs: Print labels and bill of lading (BOL) documents with complete details that makes the shipping process more efficient. Print on a continuous printer, multiple labels on a single sheet or position all sheets to avoid wasting material. 
  • Real-Time Updates: Receive all updates in real time from pickup to shipment delivery, with quick glance and in-depth detail options. 
  • Analytics: Provides complete insights about shipping patterns, expenses, rates and more to support planning and decisions. Offers customized reports by exporting shipment data to CSV files. 
  • Quoting: Enables quoting for less than load freight and sending parcels. Access bids on quotes in real time as well as compare freight charges and consolidated negotiated rates to make informed decisions. 
  • Booking: Compare freight charges on a single page, book shipments and dispatch freight automatically. Takes into account special instructions for multiple freights. 
  • Tracking: Includes features for high-level and low-level tracking, a PRO number finder, automatic PRO numbers, fallback entry, estimated delivery date and tracking filters. 
  • Reporting: Supports freight management through stacked charts for multiple areas. Check information for lanes, review charts and negotiate for suitable rates. 
  • Auditing: Audit freight invoices, move invoices in queues for payment approval or assign as disputed invoices, export receipts, and resolve disputes easily. 
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Product Ranking

#12

among all
TMS Software

#14

among all
TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
Excellent User Sentiment 1211 reviews
90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Freightview  has a 'excellent' User Satisfaction Rating of 92% when considering 1211 user reviews from 4 recognized software review sites.

n/a
3.0 (1)
n/a
4.9 (4)
4.49 (82)
4.62 (606)
4.5 (58)
4.6 (600)

Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Freightview  stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Easy to Use: According to 90% of reviews on this aspect, the platform has a simple, flexible and user-friendly UI that helps even new users learn its features.
API Integration: API integration is quick, easy to follow and simplifies integration with existing systems, note 80% of reviews on this feature.
Customer Support: The service team is quick at resolving any technical issues and glitches, according to more than 85% of reviews on support.
Regular Updates: All reviews on this aspect suggest that regular updates consistently help improve and add more features.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Inadequate Details: It provides inadequate details for load information, as all reviews on the feature indicate.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Freightview offers user-friendly features that enable manufacturers and distributors to manage and optimize freight operations. Its intuitive nature makes it great for new users trying to learn its functionality, and customer support is helpful when issues arise. Easy API integration with existing technology makes it easier for organizations to adapt it without adding more systems to the mix. One downside many reviewers experienced is inadequate load information. However, its regular updates makes it a strong suite overall and a good choice for companies looking for a one-stop freight management solution.

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Screenshots

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