IntelliShift vs TruckMate

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Our analysts compared IntelliShift vs TruckMate based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

TruckMate Software Tool

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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TruckMate is a comprehensive transportation management software (TMS) designed to streamline and optimize various logistics and transportation tasks. It is particularly well-suited for trucking companies, freight brokers, and logistics service providers, offering robust solutions for dispatch, billing, driver settlements, and fleet management. The software excels in industries such as freight transportation, logistics, and supply chain management, where efficiency and accuracy are paramount.

One of the standout benefits of TruckMate is its ability to integrate seamlessly with other systems, enhancing operational efficiency and data accuracy. Its powerful features include real-time tracking, automated billing, and advanced reporting capabilities, which provide users with actionable insights and improved decision-making. Users often highlight its user-friendly interface and customizable modules, which cater to specific business needs.

Compared to similar products, TruckMate is praised for its scalability and comprehensive feature set, making it a preferred choice for businesses looking to enhance their transportation operations. Pricing details are typically customized based on individual business requirements, so it is recommended to contact SelectHub for a tailored quote.

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Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Enhanced Efficiency: Streamlines operations by automating routine tasks, reducing manual entry and minimizing errors.
  • Improved Visibility: Provides real-time tracking of shipments, allowing for better monitoring and proactive issue resolution.
  • Cost Savings: Optimizes route planning and load consolidation, leading to reduced fuel consumption and lower operational costs.
  • Scalability: Adapts to the growing needs of your business, supporting increased volumes without compromising performance.
  • Regulatory Compliance: Ensures adherence to industry regulations and standards, reducing the risk of fines and legal issues.
  • Customer Satisfaction: Enhances communication with clients through timely updates and accurate delivery estimates, improving overall service quality.
  • Data-Driven Decisions: Offers comprehensive reporting and analytics, enabling informed decision-making based on real-time data.
  • Resource Optimization: Maximizes the utilization of assets such as trucks and drivers, ensuring efficient resource allocation.
  • Integration Capabilities: Seamlessly integrates with other business systems like ERP and CRM, providing a unified view of operations.
  • Risk Management: Identifies potential risks and provides tools to mitigate them, enhancing the overall safety and reliability of your operations.
  • Scalable Architecture: Supports business growth by easily accommodating additional users, vehicles, and routes without significant changes.
  • Enhanced Collaboration: Facilitates better communication and coordination among team members, leading to more cohesive operations.
  • Time Savings: Reduces the time spent on administrative tasks, allowing staff to focus on more strategic activities.
  • Customizable Workflows: Allows for the tailoring of processes to fit specific business needs, enhancing operational flexibility.
  • Environmental Impact: Promotes eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to sustainability goals.
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Comprehensive Dispatch Management: Efficiently manage and track dispatch operations with real-time updates and automated scheduling.
  • Integrated Accounting: Seamlessly handle financial transactions, invoicing, and payroll within the same platform.
  • Advanced Reporting Tools: Generate detailed reports on various metrics such as fuel usage, driver performance, and route efficiency.
  • Customer Relationship Management (CRM): Maintain and enhance customer relationships with built-in CRM functionalities.
  • Electronic Data Interchange (EDI): Facilitate smooth data exchange with partners and clients through standardized electronic formats.
  • Fleet Maintenance Management: Schedule and track maintenance activities to ensure vehicle reliability and compliance.
  • Load Planning and Optimization: Optimize load assignments and routes to maximize efficiency and reduce operational costs.
  • Driver Management: Monitor driver activities, certifications, and performance metrics to ensure compliance and safety.
  • Document Management: Store and retrieve important documents such as bills of lading, contracts, and compliance records digitally.
  • Mobile Access: Access critical TMS functionalities on-the-go through a mobile-friendly interface.
  • Real-Time GPS Tracking: Monitor the location and status of your fleet in real-time with integrated GPS tracking.
  • Customizable Dashboards: Tailor dashboards to display the most relevant information for different roles within your organization.
  • Automated Alerts and Notifications: Set up automated alerts for critical events such as delivery delays, maintenance due dates, and compliance issues.
  • Third-Party Integrations: Integrate with other essential business systems such as ERP, CRM, and accounting software for a unified workflow.
  • Compliance Management: Ensure adherence to industry regulations and standards with built-in compliance tracking and reporting tools.
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Product Ranking

#12

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TMS Software

#69

among all
TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
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90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

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4.49 (82)
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4.5 (58)
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Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Easy to Use: Many users find the interface straightforward and easy to navigate, which can reduce the time it takes to get accustomed to the system.
Feature Rich: TruckMate offers a comprehensive suite of tools, including built-in accounting features, that help manage various aspects of a trucking business, such as expenses and maintenance.
Customizable Views: Users can tailor how they view and share data, allowing for better communication and collaboration within their teams. This can be particularly helpful for dispatching and tracking shipments.
Scalable Solution: TruckMate is designed to support the growth of warehouse and fulfillment services, making it suitable for businesses looking to expand their operations and customer base.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Outdated Interface: Some users have reported that the software's interface feels clunky and dated, which can hinder user experience.
Steep Learning Curve: TruckMate's extensive functionality can be challenging for new users to learn, requiring significant time and training to utilize effectively.
Limited Truckload Suitability: While TruckMate excels in Less Than Truckload (LTL) operations, businesses focused on truckload shipments might require adaptations or workarounds to effectively manage their operations.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Is TruckMate truly a "truck's best friend" in the world of transportation management systems? Recent user reviews suggest a somewhat complicated relationship. While TruckMate is consistently praised for its comprehensive suite of tools, particularly its impact on streamlining dispatch, accounting, and document management, a recurring theme in user feedback highlights a steep learning curve as a significant drawback. Users often describe the interface as clunky and outdated, drawing unfavorable comparisons to more modern TMS solutions like Project44, which boasts a more intuitive user experience. This learning curve is particularly impactful for larger businesses with complex workflows, where onboarding new employees onto the system can be time-consuming. However, once mastered, TruckMate's robust functionality shines through. Users rave about its ability to eliminate double data entry, a common pain point in logistics, leading to significant time savings and reduced errors. The platform's customizability is another major plus, allowing businesses to tailor data views and communication workflows to their specific needs. This level of granularity is particularly valuable for companies operating in niche sectors with unique operational requirements. Ultimately, TruckMate emerges as a powerful, albeit somewhat cumbersome, tool best suited for established businesses willing to invest the time and resources needed to fully unlock its potential. Smaller companies or those prioritizing ease of use might find more user-friendly alternatives a better fit.

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