Kuebix vs MercuryGate

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Our analysts compared Kuebix vs MercuryGate based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Kuebix is a cloud-based product focused on optimizing supply chain and distribution efficiency by increasing visibility and employing analytics. Its modular platform can meet the requirements of simple or complex supply chains and scale with a business as it grows. Its multi-modal carrier network gives users numerous options to get their shipments to their destinations with trusted carriers.

Users can cut costs and boost savings with easily requestable spot quotes and rate comparisons. It allows users to compare shipping options in one easy place without searching website by website. It also saves time on manual processes via automated audits and carrier matches.
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MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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Product Assistance

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Product Insights

  • Increase Freight Savings: Compare rates side-by-side with available options to cut costs and save money on shipments. Always use the most cost effective method to transport goods from warehouse to customer. 
  • Leverage All Modes of Transportation: Ship items using any transportation method with multi-modal capabilities. Supports shipping via ground, ocean or air all in one system. 
  • Boost Process Speeds: Complete implementation quickly in a matter of weeks or months as compared to other products that would otherwise take years to finish. 
  • Enhance Collaboration: Stay in touch with suppliers and stakeholders while also giving them a place to do business and upload necessary documentation. 
  • Integrate With Ease: Seamlessly integrate with all third-party or internal systems and keep preferred warehouse management and ERP systems intact and their workflows running smoothly. 
  • Gain Actionable Insights With Analytics: Analyze and report on critical information to make educated decisions on shipping processes while holding suppliers and carriers accountable. 
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  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Rate Negotiation: Dive into shipping options to choose the best service levels and rates for shipments. Compare and view rates for any mode of transportation to increase savings. 
  • Spot Quotes and Services: Request spot quotes for freight volumes to lower freight costs. An expansive and accessible shipping community enables finding the best rates for freight volumes and service levels. 
  • Easy Booking: Book shipments directly through the system. After connecting with a carrier, get shipments booked and ready to go in a few clicks. 
  • Shipment Tracking: Stakeholders can gain full real-time visibility into critical shipments. Customers can see exactly where their product is and when it’s expected to arrive, which can boost customer satisfaction. 
  • Automatic Freight Audit and Pay: Automatically audits carrier invoices against rate quotes that have been approved. Identifies rates that should be disputed by pointing out unexpected fees. When a correct pay amount has been put together, the system can automatically deduct it from an invoice. 
  • Claims Management: Maintain historical claims and organize them to ensure none are passed over by accident. 
  • Carrier Management: Supports and tracks important carrier tasks, schedules and customer or client interactions to help gauge a carrier’s performance. 
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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Product Ranking

#9

among all
TMS Software

#1

among all
TMS Software

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Analyst Rating Summary

85
83
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60
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74
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Reporting and dashboards
Freight Rating and Multimodal Transport
Transportation Order Management
Claims Management
Reporting and dashboards
Freight Rating and Multimodal Transport
Integration and Extensibility
Claims Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Kuebix
MercuryGate
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 86 60 80 98 81 100 97 63 88 80 74 90 64 98 82 59 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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User Sentiment Summary

Excellent User Sentiment 257 reviews
Great User Sentiment 128 reviews
94%
of users recommend this product

Kuebix has a 'excellent' User Satisfaction Rating of 94% when considering 257 user reviews from 4 recognized software review sites.

83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

4.8 (33)
4.0 (16)
4.64 (109)
n/a
4.7 (105)
3.5 (16)
4.7 (10)
4.3 (96)

Awards

SelectHub research analysts have evaluated Kuebix and concluded it deserves the award for the Best Overall TMS Software available today and earns best-in-class honors for Freight Rating and Multimodal Transport and Reporting and dashboards. Kuebix stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Freight Rating and Multimodal Transport Award
Reporting and dashboards Award

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Easy to Use: All reviews on usage suggest that it’s highly intuitive, making it easy to understand and use.
Customer Service: Support is quick and highly responsive, according to 100% of reviews on the same.
Comprehensive Suite: Its ability to serve all supply chain requirements and handles all from setting shipments to accessing reports is helpful, as noted by 100% of reviews on functionality.
Saves Time: All users mentioning this aspect agreed that sorting through different quotes and pulling all of them from LTL carriers simultaneously helps save time.
Budget-Friendly: All reviews on product cost indicate that the software is extremely cost effective as compared to competitors that offer TMS solutions.
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Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Report Tracking: It can be cumbersome and tedious to track reports, as suggested by 85% of reviewers mentioning this feature.
Inbound Shipments: The software doesn’t track information for shipments coming inbound, according to all reviews on the topic.
Tedious Shipment Bookings: More than 55% of reviews on shipment bookings indicate that it’s tedious and time-consuming to book shipments.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Kuebix provides solutions for transportation management with freight intelligence and is widely used by companies of all sizes. As suggested by most user reviews, it has slow and tedious report tracking and lacks information to track inbound shipments. The amount of time it takes to book shipments was another complaint. Despite those issues, it has a lot to offer, including a comprehensive suite of features that generally save a lot of time. Moreover, its easy-to-use UI, affordable cost, and quick and effective customer service make it a strong contender for companies looking for a TMS solution.

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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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