PCS vs Manhattan TMS

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Our analysts compared PCS vs Manhattan TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

PCS is a transportation logistics, AI-powered platform for shippers, carriers and brokerages. It offers robust business functions for logistics operations. The vendor provides advanced automation, including planning, execution and settlement. It also leaves ample room for optimization to meet all requirements.

The vendor offers dispatch accounting and fleet management in one place and has set up a recurring revenue reward program for carriers that join the platform. It brings shippers and carriers together for increased efficiency. The vendor provides dispatching, accounting and fleet management in a single space. It integrates with existing modules and helps boost recurring revenue. Both carriers and shippers can leverage its inclusions for management and job fulfillment.
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Manhattan TMS is a robust, connectable and scalable solution that provides rapid implementation with multiple utilities. It offers planning, a focus on optimization and improved transport technology execution. It lets logistics and transportation managers leverage the multi-modal outbound and inbound capabilities necessary for creating utility within a transportation network or a supply chain.

It enables clients to meet customer expectations with greater convenience, reliability, visibility and fast deliveries. Its modules include software modeling, procurement, planning and execution, fleet management, audit, payment and claims and carrier management.
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$410/User, Monthly
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Product Assistance

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Product Insights

  • Match Freights and Carriers: Execute the dispatching process by broadcasting freight offers to approved carriers and checking FMCSA after freight requests. Notify the carriers of confirmations, delivery instructions and maps while receiving delivery documents electronically with the invoice after their drop-off.  
  • Eliminate Manual Processes: Move freight and trucks while managing operations in real time. Match and optimize freight and equipment. Establish two-way mobile communications for better workflow. 
  • Communicate Better: Connect operators, accountants and drivers through the web, in-cab devices and mobile apps to enhance communication. 
  • Manage Invoices Efficiently: Leverage the trucker-focused accounts receivable system to cut costs. Post multiple payments and generate bills faster. Send invoices to customers quicker for increased customer satisfaction. 
  • Take Control of Logistics: Manage outbound and inbound freight across all modes. Automate scheduling, routing, rating, tendering, alerts and notifications. Communicate to stakeholders via API, EDI wireless app and in-cab telematics. Allow online portal access for carriers, vendors, customers and sales users. Share data across different tools such as WMS, YMS, ERP, etc. Leverage detailed reporting capabilities to enhance analytics and business intelligence. 
  • Build Trips: Use the intuitive trip builder to book trips faster. Schedule interlines in advance and distribute revenue between trips. Send settlements, manifests, delivery receipts, route maps and stop maps through fax, email or smartphone. 
  • Overcome Errors in Accounting: Automate settlements, pay matching, allocations, accruals, GL coding and much more. Make better decisions using robust reporting and business intelligence. 
  • Process Payroll and Settlement: Leverage the payroll management system to pay drivers on time. 
  • Boost Productivity: Enhance productivity by improving carrier operations through vehicle maintenance and management, contactless documentation, asset tracking, fuel and driver management. 
  • Ensure Safety: Keep your drivers, vehicles and equipment safe using your preferred ELD. 
  • Reduce Downtime: Keep track of maintenance dates and send vehicles for service to avoid failures or negative impacts on vehicle availability. Simplify service schedules and communications between dispatch and maintenance. 
  • Manage Finances: Improve performance, enhance revenue opportunities and reduce costs. Customize, save, schedule, batch and secure reports in an easily accessible, single system. 
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  • Reduce Cost of Shipping: For shippers, improved planning and execution of transportation, an optimized fleet and organized warehouse management help reduce the cost of shipping. 
  • Improve Operational Transparency: This suite can strategically overcome limitations that are generally faced by shippers in an ERP system. Through dynamic management, control and visibility, higher transparency is achievable in shipment management. 
  • Manage Dedicated and Private Fleets: Fleet operators who use outside or internal carrier services can effectively manage their fleets with end-to-end transportation support. 
  • Automate Scheduling of Appointments: It enables shipment carriers to schedule their deliveries and shipment pick-up appointments, depending upon the capacity and load-type details. Automation helps minimize unnecessary wastage of time and encourages error-free communications. 
  • Optimized Yard Operations: It enables users to gain improved visibility over the inbound and outbound flow of goods in the warehouse and yard. Thus, yard operations can be optimized, resulting in optimized usage of warehouse capacity and reduced storage costs. 
  • Improved Operational Flexibility: Manhattan’s transport modeling suite uses planning tool sets as well as machine learning. These features help achieve improved flexibility and get rid of complexity in day-to-day operations. 
  • Consistent Network Optimization: Historic, forecasted and other statistics help drive specific sophisticated simulations that help validate and optimize all possible scenarios. This leads to consistent optimizations throughout the transportation networks. 
  • Better Decisions: Manhattan Associate TMS enables decision-makers to precisely analyze the entire transportation network and align resources in the best possible way, helping make better transport policy decisions. 
  • Optimal Execution: Simulation modeling of transportation routes helps planners remove unnecessary tasks related to troubleshooting issues and enables them to focus on tactical and strategic planning. This results in optimal execution day in and out. 
  • Decrease Handling and Transit Times: Planning the entire process and executing it with the help of numerous handy tools and data insights helps decrease handling and transit times. 
  • Less Empty Miles: This suite enables users to match their fleet drivers with the most appropriate loads across the transport network. Doing this in real-time, with a constant back up of crucial data, helps decrease empty miles and maximize equipment utilization. 
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  • Graphical Scheduling: Schedule and dispatch carriers graphically and improve planning by making better assignments and reducing deadhead miles. 
  • Carrier Matching: Receive broadcaster freight orders and submit delivery documents electronically with invoices. 
  • Mobile Express: Communicate effortlessly through mobile express and save time using integrated web services. 
  • Carrier Address Book: Gain new job assignments with leading high-volume shippers by adding contact details to a searchable directory of on-platform carriers. 
  • Accounting: Integrate the accounting system with dispatching to improve efficiency. Analyze profits by the mile, calculator driver settlements, scan bills of lading and conduct freight audits. 
    • Accounts Receivable: Improve cash flow and send invoices to customers faster using an integrated accounts receivable management system. 
    • Accounts Payable: Eliminate manual processes and automate payment payments. Issue electronic payments at decreased costs. 
    • Financial Controls and Analysis: Leverage thorough reporting to receive necessary information and improve performance, increase revenue and reduce costs. Customize, schedule and secure reports in one system. 
    • Factoring: Get a clearer understanding of cash flow and check invoice factoring to get a complete picture of all finances. 
    • Accounting integrations: Integrate with third-party vendors to meet organizational goals. 
  • Trucking ELD: Ensure freight safety by tracking drivers’ locations via GPS and duty statuses. Receive odometer readings to ensure no fuel is wasted, and vehicles aren’t used outside of working hours. Access service hours, logging, dispatch and maintenance in a single place and improve efficiency.
  • Mobile Express: Leverage the driver management and communication system to automate two-way communication between the dispatch team and drivers. Deliver and receive concise information to and from drivers. 
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  • Smart Transportation Modeling: It empowers users with solutions that help implement important changes to business models while observing their impacts. 
  • Transportation Procurement: The system supports logistics and enables users to source contracts, manage bids and automate procurement, streamlining the bidding process. 
  • Fleet Management: Manhattan TMS boosts fleet efficiency with features focused on safety and compliance. It also leverages machine learning and analytics to support better decision making. 
  • Carrier Management: It provides a comprehensive set of solutions that help maximize driver and customer satisfaction while ensuring that asset utilization and operational costs remain low. 
  • Audit, Bills and Claims: This tool helps maximize savings by transforming automated sources and varied data manuals into one single freight invoice database. 
  • Shipping Planning and Execution: Manhattan Associates transportation management suite offers robust, connectable and scalable solutions to help plan, optimize and execute operations. 
  • Driver Support: This software suite offers maximum support to fleet drivers to help them with all kinds of communication, including dispatch. 
  • Load Analyzer: The load analyzer function helps users analyze and accordingly balance delivery loads across multiple shifts, resources and fleets throughout the entire transport and supply chain. 
  • Invoice Management: It enables fleet owners and clients to manage all invoices and their reconciliation through telemechanics or by a carrier portal. 
  • Customer Training: Training is offered to new and existing customers in a structured learning environment. This enables them to gather knowledge about configuration, solution use, system administration and implementation. 
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Product Ranking

#35

among all
TMS Software

#8

among all
TMS Software

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Analyst Rating Summary

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81
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Freight Rating and Multimodal Transport
Reporting and dashboards
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

PCS
Manhattan TMS
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 70 54 60 88 83 86 83 0 62 72 81 68 83 91 66 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
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User Sentiment Summary

Excellent User Sentiment 7 reviews
Excellent User Sentiment 15 reviews
95%
of users recommend this product

PCS has a 'excellent' User Satisfaction Rating of 95% when considering 7 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Manhattan TMS has a 'excellent' User Satisfaction Rating of 91% when considering 15 user reviews from 3 recognized software review sites.

5.0 (1)
n/a
n/a
4.5 (5)
4.7 (6)
4.0 (1)
n/a
4.6 (9)

Awards

PCS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Manhattan TMS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Workflows: Users appreciate the intuitive design and user-friendly interface, which simplifies complex tasks such as dispatching, route optimization, and driver management. The system's automation capabilities further enhance efficiency by reducing manual data entry and streamlining processes.
Enhanced Visibility: Real-time tracking and visibility tools empower users to monitor shipments, track driver progress, and proactively address any potential issues. This level of transparency fosters better communication and collaboration between dispatchers, drivers, and customers.
Improved Customer Service: Features such as automated notifications and real-time tracking updates keep customers informed about their shipments, leading to increased satisfaction and loyalty. The system's ability to optimize routes and reduce delivery times further enhances the customer experience.
Data-Driven Insights: Robust reporting and analytics tools provide users with valuable insights into key performance indicators (KPIs) such as fuel consumption, driver performance, and on-time delivery rates. These data-driven insights enable users to identify areas for improvement and make informed business decisions.
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Ease of Use: Users frequently praise the platform's intuitive design and user-friendly interface, highlighting that it simplifies complex tasks such as shipment tracking and carrier management.
Comprehensive Functionality: Manhattan TMS offers a wide range of features, covering various aspects of transportation management, from procurement and planning to execution and settlement, which caters to diverse business needs.
Visibility and Control: The platform provides real-time visibility into shipment status and transportation costs, empowering users with greater control over their supply chain operations and facilitating proactive decision-making.
Scalability and Flexibility: Manhattan TMS is designed to accommodate businesses of all sizes and can be easily scaled to meet evolving requirements, making it a suitable solution for growing companies.
Integration Capabilities: The platform seamlessly integrates with other enterprise systems, such as ERP and WMS, enabling efficient data exchange and streamlined workflows.
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Limited Functionality: Users have expressed frustration with PCS's inability to handle complex shipment scenarios, such as multi-stop truckloads or intricate rating structures. This limitation can hinder operational efficiency for businesses with diverse transportation needs.
Customization Challenges: PCS may present difficulties when tailoring the system to specific workflows or integrating with existing enterprise resource planning (ERP) systems. This lack of flexibility can impede seamless data exchange and process automation.
Usability Concerns: The user interface and overall user experience of PCS have been cited as areas for improvement. Navigating the system and accessing essential information efficiently can pose challenges for users, impacting productivity and adoption rates.
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Limited Customization: The system's rigidity can pose challenges for businesses with unique workflows or industry-specific requirements that necessitate a high degree of customization.
Learning Curve: Manhattan TMS presents a steep learning curve due to its intricate features and functionalities. Users frequently report difficulties in navigating the system and effectively utilizing its capabilities without comprehensive training.
Cost: Implementing and maintaining Manhattan TMS can be expensive, especially for small to medium-sized businesses. The licensing fees, implementation costs, and ongoing support expenses can strain budgets.
Integration Challenges: Integrating Manhattan TMS with existing enterprise systems, such as warehouse management systems (WMS) or enterprise resource planning (ERP) software, can be complex and time-consuming.
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PCS software, designed to streamline transportation management, has elicited a range of responses from users over the past year. While some appreciate its comprehensive features and robust functionality, others point out areas where it falls short of expectations. PCS offers a wide array of tools for managing transportation operations, including dispatch, routing, tracking, and billing. This extensive feature set is a significant strength, as it allows businesses to handle various tasks within a single platform, eliminating the need for multiple software solutions. Users have particularly praised the software's ability to optimize routes and track shipments in real-time, leading to improved efficiency and cost savings. However, PCS has also received criticism for its complex interface and steep learning curve. Some users find the software challenging to navigate and require extensive training to utilize its full potential. Additionally, concerns have been raised regarding the software's customer support, with some users reporting slow response times and difficulty resolving issues. These drawbacks can hinder user experience and limit the software's effectiveness, especially for smaller businesses with limited resources. In comparison to similar products, PCS stands out due to its comprehensive feature set and focus on automation. The software automates many manual tasks, such as dispatching and billing, freeing up time for transportation managers to focus on other critical aspects of their operations. This automation capability is a significant advantage for larger businesses with high shipment volumes. However, the software's complexity may make it less suitable for smaller businesses or those with simpler transportation needs. Overall, PCS is a powerful transportation management software that offers a wide range of features and automation capabilities. Its strengths lie in its ability to optimize routes, track shipments, and automate tasks, leading to improved efficiency and cost savings. However, its complex interface and steep learning curve may pose challenges for some users. PCS is best suited for larger businesses with complex transportation needs and the resources to invest in training and support. Smaller businesses or those with simpler requirements may find more user-friendly and affordable options better suited to their needs. It's important to note that software capabilities and user experiences can evolve, so it's recommended to check for the latest reviews and updates before making a decision.

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Navigating the labyrinth of Transportation Management Systems (TMS) can feel overwhelming, but Manhattan TMS emerges as a compelling contender, offering a robust suite of features designed to streamline transportation and logistics operations. User feedback from the past year paints a picture of a solution celebrated for its ease of use and comprehensive functionality, yet shadowed by concerns regarding its cost and perceived rigidity. Manhattan TMS distinguishes itself through its intuitive interface and extensive capabilities encompassing planning, execution, and tracking. The software's integration with other Manhattan Associates solutions further enhances its appeal, creating a unified ecosystem for managing various aspects of the supply chain. However, the platform's premium pricing and potential lack of flexibility have drawn criticism from some users, particularly those seeking more customizable solutions. These factors are crucial considerations for businesses evaluating TMS options, as they directly impact the software's affordability and adaptability to unique operational requirements. Ultimately, Manhattan TMS appears well-suited for larger enterprises with complex transportation needs and the budget to invest in a top-tier solution. Its comprehensive feature set and integration capabilities can empower these organizations to optimize their transportation networks and achieve significant efficiency gains.

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