Infoplus vs NetSuite WMS

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Our analysts compared Infoplus vs NetSuite WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite WMS Software Tool

Product Basics

Infoplus is a comprehensive software solution designed to streamline and optimize warehouse management tasks. It excels in inventory control, order management, and shipping processes, making it particularly suitable for mid-sized to large businesses that require robust logistics capabilities. The software's real-time data tracking and automation features significantly enhance operational efficiency, reducing errors and improving order accuracy.

Users appreciate the intuitive interface and customizable workflows, which allow for seamless integration with existing systems. Key benefits include improved inventory accuracy, faster order fulfillment, and enhanced visibility into warehouse operations. Infoplus stands out for its scalability and flexibility, accommodating the unique needs of various industries.

Pricing for Infoplus typically falls within a mid-range bracket, often based on the number of users and the specific features required, with options for monthly or annual payments. Compared to similar products, users often highlight its ease of use and strong customer support as significant advantages.

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NetSuite WMS is a hybrid-deployment solution that helps businesses streamline operations using industry-wide best practices to minimize handling costs. Its multi-location management facility includes scope for inventory management, shipping management and returns management from a centralized platform.

Integrated with the native NetSuite ecosystem, it optimizes unique workflows to drive efficient processes, eliminate paper-pushing and utilize stock, space and resources in the warehouse.
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Product Assistance

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Product Insights

  • Increased Efficiency and Productivity: With automated processes, optimized routes, pick-and-pack support and real-time updates, Infoplus helps its clients increase productivity and streamline labor and time management. 
  • Customizable Reports: Infoplus allows users to build, access and export custom reports on predefined metrics so that they can get useful and actionable insights when they need them. 
  • Reduced Shipping Costs: Infoplus has pre-built integrations with shipping carriers, which help users increase margins by comparing and choosing the best-suited shipping partner, based on order volumes and costs. 
  • Reliable Customer Service: With 24/7 live chat support, Infoplus ensures quick turnaround time for all issues and requests raised by its users. 
  • Customizable Workflows: Infoplus offers custom workflows and rule-based automation to its users so that everything they need to scale their business can be made available. 
  • Mobile Accessibility: Infoplus has a native mobile application, as well as Android and iOS applications, which makes it easy for the users to manage and track their operations virtually. 
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  • Central Dashboard:  Get a bird’s eye view of all warehouse operations and key performance indicators across locations and channels with a visual, drag-and-drop widget-based central dashboard. 
  • Scalability:  Multi-location, multi-client handling capability makes the system scalable to suit the requirements of all business sizes. 
  • Real-time Synchronization:  Get real-time updates on inventory stock levels, inbound and outbound processes and more for informed decision making. 
  • Integrations:  Native integration with NetSuite products and accessibility to third-party integrations make operations seamless and easy to manage. 
  • Mobile Accessibility:  Manage and track warehouse operations virtually with native NetSuite WMS apps. 
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  • Inventory Management: Infoplus gives complete inventory visibility and control to its users. With real-time stock-level alerts, lot control and inventory adjustments, users can track and manage inventories and stock movements at various geographic locations. 
  • Order Management: Infoplus automates and manages order processing and fulfilment based on their priority level, with quick turnaround time, increasing efficiency and productivity for its users. 
  • Warehouse Management:  Infoplus helps users manage their end-to-end warehouse operations with features like automation, inbound receiving, picking, packing and shipping. 
  • Purchasing: Infoplus’s purchasing feature enables users to monitor suppliers and products as well as manage purchase requests, supplier invoices and reorders. 
  • Integrations: Infoplus provides pre-built integrations with e-commerce carts, shipping partners, channel partners, financial tools and EDI. It also has a completely open API to easily integrate with specific partners. 
  • 3PL Management: Infoplus gives the users complete control and easy management of 3PL clients with permission-based roles and data access. 
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  • Multi-Location Warehouse Management:  Streamline end-to-end warehouse operations such as picking, packing, shipping, receiving and placement with automation and multi-warehouse capabilities. 
  • 3PL Management:  Manage multiple warehouses and clients through dedicated client portals to benchmark operations and facilitate direct communication. Set up permission-based roles and data access to execute data privacy. 
  • Inventory Management:  Get complete inventory visibility and control with real-time stock-level alerts, lot control, and inventory adjustments. Track each item’s quantity, location, status and history and overlook stock movements at various geographic locations. 
  • Order Management:  Automate and manage order processing and fulfillment based on priority. Measure operations in real time with outbound processing and full-cycle visibility. 
  • Purchasing:  Manage purchase requests, supplier invoices and reorders while monitoring suppliers and products. 
  • Quality Management:  Deploy quality control measures, manage expiry dates and mark stock as accepted or rejected to maintain quality standards. 
  • Receiving and Put-away Management:  Streamline the movement of received goods from shipping docks to storage location based on predetermined rules and warehouse flow. 
  • Returns Management:  Manage reverse logistics processes for return orders, perform quality checks, split the status of return orders and identify resalable items. 
  • Shipping Management:  Leverage third-party integrations with carriers and last-mile delivery partners for efficient shipping management. 
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Product Ranking

#2

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Warehouse Management Software

#15

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Warehouse Management Software

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User Sentiment Summary

Excellent User Sentiment 39 reviews
Good User Sentiment 2255 reviews
95%
of users recommend this product

Infoplus has a 'excellent' User Satisfaction Rating of 95% when considering 39 user reviews from 2 recognized software review sites.

78%
of users recommend this product

NetSuite WMS has a 'good' User Satisfaction Rating of 78% when considering 2255 user reviews from 4 recognized software review sites.

4.7 (20)
4.9 (19)
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3.9 (1134)
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4.1 (722)
4.8 (19)
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3.6 (380)

Awards

Infoplus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Real-time Inventory Visibility: Users praise Infoplus for providing a real-time view of inventory levels across multiple locations, allowing for better stock management and reduced risk of stockouts or overstocking.
Streamlined Order Fulfillment: Infoplus receives positive feedback for its ability to automate and optimize the order fulfillment process, from order receiving to picking, packing, and shipping, leading to faster turnaround times and improved order accuracy.
Improved Receiving Processes: Infoplus is recognized for simplifying and expediting receiving processes, enabling efficient handling of inbound shipments, accurate inventory updates, and reduced receiving errors.
Customizable and Scalable Solution: Users appreciate the flexibility of Infoplus, highlighting its ability to adapt to unique business processes and scale alongside their evolving needs.
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Increases Efficiency: All users that mentioned efficiency noted that the system boosts overall process efficiency with its automation features.
Functionality: Approximately 75% of users who referred to the overall functionality of the system said it contains a robust suite of customizable tools that handle day-to-day processes.
Reporting: About 67% of reviewers who mentioned the reporting feature noted that the customizable reports are easy to use, and provide significant visibility into warehouse processes.
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Complex User Interface: Many users find the interface cluttered and not intuitive, leading to a steep learning curve for new employees.
Limited Customization: The system offers limited flexibility in customizing workflows and reports, which can be a hindrance for businesses with unique operational needs.
Slow Performance: Users have reported lag times and slow response rates, particularly during peak usage hours, affecting overall productivity.
Inadequate Customer Support: Several users have noted that customer support is slow to respond and often provides generic solutions that do not address specific issues.
Integration Challenges: Integrating Infoplus with other software systems can be cumbersome and often requires additional technical expertise.
High Cost: The pricing structure is considered expensive by some users, especially for small to mid-sized businesses with limited budgets.
Limited Mobile Functionality: The mobile app lacks many features available on the desktop version, making it less useful for on-the-go warehouse management.
Inconsistent Updates: Users have experienced issues with updates that sometimes introduce new bugs or disrupt existing functionalities.
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Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master without being tech-savvy.
Cost: All of the users who mentioned the cost of the solution said that it is extremely expensive depending on the user’s needs.
Easy of Use: Nearly 68% of users who talked about ease of use stated that the system isn’t very intuitive and can be hard to navigate.
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Is Infoplus the missing piece in your warehouse puzzle? Over the past year, user reviews for Infoplus have painted a generally positive picture, highlighting its robust Warehouse Management capabilities. Users frequently commend its intuitive interface and comprehensive feature set, which includes inventory tracking, order management, and shipping integration. Compared to similar products like Fishbowl and NetSuite, Infoplus stands out for its ease of use and customization options. For instance, many users appreciate the ability to tailor workflows to their specific business needs, a feature that is often cumbersome or limited in other software. This flexibility is crucial for businesses with unique operational requirements, allowing them to streamline processes without extensive IT intervention. However, Infoplus is not without its drawbacks. Some users have reported occasional glitches and a steep learning curve for new employees. While the customer support team is generally praised for their responsiveness, there are instances where resolution times were longer than expected. Despite these issues, the overall sentiment remains positive, with many users noting that the benefits far outweigh the inconveniences. One of the key differentiators for Infoplus is its scalability. Small to mid-sized businesses find it particularly advantageous because it grows with them, eliminating the need for frequent software changes. This scalability is a significant factor for companies looking to invest in a long-term solution. Additionally, the software's ability to integrate seamlessly with other systems like Shopify and QuickBooks is frequently highlighted as a major plus, simplifying the tech stack for many users. Infoplus is best suited for small to mid-sized businesses that require a flexible, scalable Warehouse Management System. Its user-friendly interface and customization options make it an excellent choice for companies with specific operational needs. While it may have a few rough edges, its strengths in adaptability and integration capabilities make it a valuable tool for growing businesses.

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Netsuite provides a robust platform that contains the required features to successfully handle day-to-day warehousing processes. It contains helpful automation inclusions that cut out time-draining manual tasks and replace them with seamless automated processes. Reports can be customized to deliver specific metrics, data and warehouse KPIs to keep users informed about flagging processes and aid them in planning. Users found that it contains numerous features that some found to be overwhelming in number. Becoming proficient with the system requires mastering a steep learning curve and can impede the progress of employee’s familiarizing themselves with its features. The cost of the platform, its features and some of its integrations are high and prohibit smaller businesses from using it.

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Top Alternatives in Warehouse Management Software


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Korber

Logiwa

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Made4net

Manhattan Active WM

Mantis

Microlistics

Oracle Warehouse Management

SAP EWM

Snapfulfil

SOLOCHAIN WMS

Vin eRetail

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