JDA WMS vs Infor WMS

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Our analysts compared JDA WMS vs Infor WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

JDA WMS Software Tool

Product Basics

Blue Yonder, formerly JDA WMS, provides real-time data visibility that focuses on labor utilization, customer service and warehouse operations. It optimizes warehousing processes by offering flexible modules and advanced supply chain capabilities. Its AI-driven automation inclusions can help businesses make smooth digital transitions. It is designed for higher-complexity environments like level 3 and 4 operations.

Optimized storage and selection strategies keep products organized and locatable. The AI-powered Luminate platform aims to turn users’ warehousing operation into a cost-controlled, edge-aware, service-focused portion and intelligent operating network of the supply chain.
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Infor WMS offers unique capabilities and solutions that meet industry standards. It combines inventory, labor, transportation management and 3PL billing in a unified and scalable database. It reduces the complexity of warehouse operations and allows consumers to make better business decisions.

It’s built on the cloud and designed to provide real-time visibility into logistics and service experiences. Its unified approach reduces customers’ inventory costs, eliminates bottlenecks and helps prioritize multiple tasks.
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Product Insights

  • Improve Accuracy: Keep accurate records of products in warehouses with system-directed work for cycle counting. Prevents stock loss, damaged items and retaining obsolete inventory. Gain end-to-end control and maximize visibility by making warehousing operations transparent from supplier production through end-user consumption. 
  • Boost Productivity: Optimize daily warehousing tasks and focus more on strategic functions. Streamlines workflow by providing real-time insights into the current workloads. It also monitors the number of completed tasks and employee downtime. 
  • Optimize Warehousing Systems: Discover practices that are holding warehousing processes back and take corrective action. Automated collection of performance data helps give a bird’s-eye view of the entire warehouse operation and what needs to be improved. 
  • Reduce Costs: Minimize labor costs by offering effective monitoring and labor standards. Optimizes selection and storage strategies via seamless integration with task management. 
  • Free Trial: Get started with a 30-day free trial version. 
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  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 
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  • Integration Support: Access standard APIs that allow for Logistyx, Centiro and OMS integration. 
  • Task Automation: As the use of automation continues to rise, this platform supports a wide range of automation for warehousing tasks. Warehouse location and shipping processes can be automated for efficiency. 
  • Mobile Accessibility: Receive updates on all warehousing processes and access important data through mobile applications.
  • Cloud-Based Deployment: Provide a safe place to store important documents with affordable deployment. 
  • Customizable Workflows: Personalize warehousing operations with customizable workflows. Maintain ongoing productive processes while altering those that are not efficient. 
  • Dynamic Task Management: Maximize warehouse team members' time by including tasks to accomplish as they travel from point A to point B. Allocate resources to processes as the need arises. 
  • Yard Management: Manage all aspects of the yard like equipment, personnel and dock doors with streamlined workflows to improve efficiency. 
  • Inbound Processing: Process inbound shipments smoothly with system-suggested storage locations, cross-docking, reverse logistics and returns processing. 
  • Inventory Management: Gain visibility and control across the supply chain with inventory control, date/lot control, asset management, serial number tracking, quality management and cycle counting. 
  • Outbound Operations: Provide optimal customer service with accurate, timely and efficient outbound processes. Features a touchscreen-enabled pack station, compliance checking and multiple pick methods for travel time reduction. Also includes outbound parcel operations tools for small parcels, LTL and international shipments, with track and trace capabilities. 
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  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 
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Product Ranking

#18

among all
Warehouse Management Software

#55

among all
Warehouse Management Software

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Analyst Rating Summary

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User Sentiment Summary

Great User Sentiment 42 reviews
Great User Sentiment 53 reviews
84%
of users recommend this product

JDA WMS has a 'great' User Satisfaction Rating of 84% when considering 42 user reviews from 4 recognized software review sites.

84%
of users recommend this product

Infor WMS has a 'great' User Satisfaction Rating of 84% when considering 53 user reviews from 3 recognized software review sites.

4.7 (3)
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3.7 (7)
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4.2 (5)
4.5 (20)
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4.2 (43)
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Awards

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SelectHub research analysts have evaluated Infor WMS and concluded it earns best-in-class honors for Labor Management.

Labor Management Award

Synopsis of User Ratings and Reviews

Improved Inventory Accuracy: Users have reported that JDA WMS helps them gain better visibility into their inventory, leading to more accurate stock counts and reduced instances of stockouts or overstocking.
Streamlined Warehouse Operations: JDA WMS offers features that optimize various warehouse processes, such as receiving, put-away, picking, and shipping, resulting in improved efficiency and productivity.
Enhanced Labor Management: Users appreciate the labor management capabilities of JDA WMS, which allow them to track employee performance, optimize task assignments, and improve overall labor utilization.
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Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.
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Complex Configuration: Users have reported that setting up and configuring JDA WMS can be a complicated and time-consuming process, often requiring extensive involvement from IT professionals.
Steep Learning Curve: The software's user interface and navigation can be challenging to learn, especially for new users who may need additional training and support to become proficient.
Reporting Limitations: Some users have expressed frustration with the limitations of JDA's reporting capabilities, finding it difficult to extract specific data or customize reports to meet their unique business needs.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.
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User reviews paint a mixed picture. While many appreciate the robust functionality and user-friendly interface, some find the software's pricing and implementation a bit of a "heavy lift." Users highlight JDA's comprehensive feature set, including inventory tracking, order management, and picking and packing optimization, as a major strength, allowing for streamlined operations and improved efficiency. However, the complex implementation process and high cost are cited as drawbacks, particularly for smaller businesses. What sets JDA apart is its focus on providing a complete solution for warehouse management, going beyond basic inventory control to offer advanced features like labor management and yard management. This makes it a good fit for larger enterprises with complex needs, but perhaps less suitable for smaller businesses seeking a more straightforward and affordable solution.

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Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities. However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution. In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

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