Manhattan Active WM vs NetSuite WMS

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Our analysts compared Manhattan Active WM vs NetSuite WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Manhattan Active WM is a cloud-native platform that delivers smarter fulfillment, integrated automation and robotics, a unified supply chain, and an improved user experience. Artificial intelligence and machine learning integrations help optimize and sync warehousing operations.

Advanced algorithms increase efficiency to improve supply chain productivity and organization throughout the operation. The unified supply execution module supports supply, demand, labor, slotting and automation.

Top features include slotting optimization, order streaming, cycle counting, information capture automation and yard management. A warehouse execution system (WES) helps coordinate and collaborate on different levels of automation.

It provides same-day and next-day orders and maximizes dock orders by syncing and coordinating processes. It delivers responsive user experiences using intuitive workflows.

There is no free trial available. However, it offers free demos with Manhattan experts. The pricing starts at $2,000 per user license annually, making it ideal for large-scale industries.

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NetSuite WMS is a hybrid-deployment solution that helps businesses streamline operations using industry-wide best practices to minimize handling costs. Its multi-location management facility includes scope for inventory management, shipping management and returns management from a centralized platform.

Integrated with the native NetSuite ecosystem, it optimizes unique workflows to drive efficient processes, eliminate paper-pushing and utilize stock, space and resources in the warehouse.
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$2,000/License, Annually
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$99/User, Monthly
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Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamline Order Fulfillment: Use real-time inventory analysis, automate workflows upon order receipt and gain total visibility for proactive decision-making. Integrate with warehouse automation for efficient execution. Get complete control over delivery processes to ensure smooth shipping and receiving.
  • Increase Accessibility: The unified control screen provides quick visualization and diagnostic measures from anywhere in the supply chain. Ensure full extensibility and get the latest app-based experience for transactional tasks. View detailed information from anywhere to make educated planning decisions.
  • Improve Visibility: Gain end-to-end visibility into shipment and inventory information to enable informed cost and operational decisions. Facilitate real-time tracking and forecasting while improving visibility into warehousing and transportation operations.
  • Get Continuous Updates: Stay current with the latest automated updates. Receive new features and enhancements every 90 days directly from the vendor.
  • Enhance Accuracy: Strengthen inventory processes and reduce order cycle time to eliminate costly physical counts. It supports warehousing needs, including product recalls, lot management, value-added services and serial number tracking.
  • Strengthen Customer Satisfaction: Eliminate operational costs and improve on-time pickup and delivery, enhancing customer service. Optimize inventory allocation and offer customers instant shipping and stock updates.
  • Gain Actionable Insights: Make better business decisions with in-depth reports and analysis of warehousing and inventory performances. Get a single, intuitive and responsive platform to oversee all operations and take timely actions.
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  • Central Dashboard:  Get a bird’s eye view of all warehouse operations and key performance indicators across locations and channels with a visual, drag-and-drop widget-based central dashboard. 
  • Scalability:  Multi-location, multi-client handling capability makes the system scalable to suit the requirements of all business sizes. 
  • Real-time Synchronization:  Get real-time updates on inventory stock levels, inbound and outbound processes and more for informed decision making. 
  • Integrations:  Native integration with NetSuite products and accessibility to third-party integrations make operations seamless and easy to manage. 
  • Mobile Accessibility:  Manage and track warehouse operations virtually with native NetSuite WMS apps. 
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  • Order Streaming: Ensure real-time order alignment to fill available inventory slots. Eliminate the need to choose between wave picking for bulk orders and waveless picking for individual D2C orders. Handle both simultaneously, prioritizing urgent orders while grouping less time-sensitive ones for efficiency.
  • Slotting Optimization: Assign all inventory products to the ideal storage location based on factors like demand, lifecycle, type, warehouse or DC layout and SKU. Automatically determine the best locations to pick inventory, ensuring faster picking, less congestion and ultimately, customer satisfaction.
  • Manhattan Active Intelligence: Tackle complex challenges by harnessing the power of Manhattan Active’s computational, behavioral intelligence, and data and analytical tools. Combine adaptive systems, decision science and machine learning to optimize processes, streamline workflows and solve problems.
  • Unified Control: Use a central hub to manage the entire distribution network. Provide supervisors with a real-time visual dashboard that displays key metrics across all facilities. Easily drill down to specific areas, view individual employee performance, and locate resources using a digital warehouse map.
  • Warehouse Execution System (WES): WES is the conductor of advanced automation, orchestrating robots, people and orders for peak warehouse efficiency. Combine native WES and order streaming features to enable total visibility across the distribution center and maximum asset utilization.
  • Honeywell Voice: This custom-made voice-powered feature guides workers through tasks and workflows, boosting productivity and accuracy. Facilitate easy setup and compatibility with modern devices. Continuous updates and automated learning introduce new features, workflows and endpoints.
  • Unified Execution: Unify the warehouse by tackling all tasks like stocking, picking and packing at once, regardless of the order. Boost efficiency with easy workflows, a single app and advanced control.
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  • Multi-Location Warehouse Management:  Streamline end-to-end warehouse operations such as picking, packing, shipping, receiving and placement with automation and multi-warehouse capabilities. 
  • 3PL Management:  Manage multiple warehouses and clients through dedicated client portals to benchmark operations and facilitate direct communication. Set up permission-based roles and data access to execute data privacy. 
  • Inventory Management:  Get complete inventory visibility and control with real-time stock-level alerts, lot control, and inventory adjustments. Track each item’s quantity, location, status and history and overlook stock movements at various geographic locations. 
  • Order Management:  Automate and manage order processing and fulfillment based on priority. Measure operations in real time with outbound processing and full-cycle visibility. 
  • Purchasing:  Manage purchase requests, supplier invoices and reorders while monitoring suppliers and products. 
  • Quality Management:  Deploy quality control measures, manage expiry dates and mark stock as accepted or rejected to maintain quality standards. 
  • Receiving and Put-away Management:  Streamline the movement of received goods from shipping docks to storage location based on predetermined rules and warehouse flow. 
  • Returns Management:  Manage reverse logistics processes for return orders, perform quality checks, split the status of return orders and identify resalable items. 
  • Shipping Management:  Leverage third-party integrations with carriers and last-mile delivery partners for efficient shipping management. 
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Product Ranking

#4

among all
Warehouse Management Software

#15

among all
Warehouse Management Software

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Analyst Rating Summary

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 47 reviews
Good User Sentiment 2255 reviews
85%
of users recommend this product

Manhattan Active WM has a 'great' User Satisfaction Rating of 85% when considering 47 user reviews from 4 recognized software review sites.

78%
of users recommend this product

NetSuite WMS has a 'good' User Satisfaction Rating of 78% when considering 2255 user reviews from 4 recognized software review sites.

5.0 (1)
4.9 (19)
3.8 (5)
3.9 (1134)
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4.1 (722)
4.0 (10)
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4.4 (31)
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3.6 (380)

Awards

SelectHub research analysts have evaluated Manhattan Active WM and concluded it earns best-in-class honors for Mobile Capabilities.

Mobile Capabilities Award

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Synopsis of User Ratings and Reviews

Accessibility: Users can access WMS from any device with the internet. Manage inventory and orders from anywhere.
Cost-Effective: It doesn’t include upfront hardware costs, allowing you to save money on IT infrastructure and maintenance.
Constant Updates: Cloud providers constantly update features to stay on top of the latest trends, providing quick access to new features and functionality.
Scalability: Cloud WMS helps scale resources up or down on demand. Add or remove features for peak seasons or adjust to changing needs.
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Increases Efficiency: All users that mentioned efficiency noted that the system boosts overall process efficiency with its automation features.
Functionality: Approximately 75% of users who referred to the overall functionality of the system said it contains a robust suite of customizable tools that handle day-to-day processes.
Reporting: About 67% of reviewers who mentioned the reporting feature noted that the customizable reports are easy to use, and provide significant visibility into warehouse processes.
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Internet Reliance: The platform requires reliable internet for full functionality.
Vendor Lock-In: Switching cloud WMS providers can be complex. Users must consider vendor lock-in before investing.
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Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master without being tech-savvy.
Cost: All of the users who mentioned the cost of the solution said that it is extremely expensive depending on the user’s needs.
Easy of Use: Nearly 68% of users who talked about ease of use stated that the system isn’t very intuitive and can be hard to navigate.
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Manhattan Active WM is a reliable and scalable warehouse management solution that offers advanced inventory management, labor management and real-time data analytics. Compared to competitors like SAP EWM and Oracle WMS, Manhattan WMS stands out for its ability to adapt to various business needs.Seamless integration with existing enterprise systems is a key strength, reducing manual data entry and errors. While the initial setup can be complex, the system's reliability and performance are undeniable. After implementation, businesses can experience significant improvements in order accuracy and fulfillment speed.What truly sets Manhattan Active WM apart is its warehouse execution system (WES) with advanced analytics and reporting capabilities. It provides actionable insights that help businesses optimize their operations. Predictive analytics, for example, allows for more accurate anticipation of inventory needs, reducing stockouts and overstock situations.The platform is best suited for large enterprises that require a highly customizable and scalable solution. Its advanced features and integration capabilities make it ideal for businesses with complex supply chain needs. While the initial setup may seem daunting for smaller businesses, the long-term benefits in efficiency and accuracy make it a worthwhile investment for those seeking to streamline their warehouse operations.

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Netsuite provides a robust platform that contains the required features to successfully handle day-to-day warehousing processes. It contains helpful automation inclusions that cut out time-draining manual tasks and replace them with seamless automated processes. Reports can be customized to deliver specific metrics, data and warehouse KPIs to keep users informed about flagging processes and aid them in planning. Users found that it contains numerous features that some found to be overwhelming in number. Becoming proficient with the system requires mastering a steep learning curve and can impede the progress of employee’s familiarizing themselves with its features. The cost of the platform, its features and some of its integrations are high and prohibit smaller businesses from using it.

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