Our analysts compared Kronos Workforce Central vs Softworks based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
among all Workforce Management Software
Kronos Workforce Central has a 'great' User Satisfaction Rating of 80% when considering 1786 user reviews from 4 recognized software review sites.
Softworks has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.
Kronos Workforce Central offers a robust suite of workforce management capabilities and most users find that the system is easy to use. It’s customization capabilities allow most businesses to configure the system to meet specific business needs, and most issues with the system are resolved by contacting customer support. However, some users have found that the need for add-ons can slow the system down and can be cost prohibitive to smaller businesses. Users also note that the implementation process is lengthy and difficult. If your business requires more than the base functionality of the platform and requires significant technical support, this solution may come at a steep additional cost to the base subscription.
Does Softworks really make workforce management a soft touch? User reviews from the past year suggest that Softworks is a user-friendly and flexible solution that can be customized to meet the specific needs of an organization. Users appreciate the ability to choose which features they want to use and how they want them to work. For example, one user praised the software's flexibility in allowing them to track employee time and attendance in a way that met their company's specific needs. Another user highlighted the software's ease of use, noting that even employees with limited computer skills were able to quickly learn how to use the system. However, some users have reported that the software can be expensive and that the customer support can be slow to respond to requests. Despite these drawbacks, many users believe that Softworks is a valuable tool that can help organizations improve their workforce management processes. The software is particularly well-suited for organizations with a large number of employees or complex scheduling needs. Its robust feature set and customization options make it a good choice for businesses that need a comprehensive solution to manage their workforce.
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