• Save Time on PDGM: Enhance operational efficiency and productivity with real-time access to patient information and streamlined workflows. Save time spent memorizing ICD 10 codes with a little help from the PDGM modeling tool with drill-down capabilities that auto-populate fields.
• Enhance Revenue Cycle Management: View high-risk LUPA patients. Receive a red alert for ungroupable diagnoses where you won’t be reimbursed. Use the PDGM Center to view price changes for different levels of functional impairment via OASIS and adjust visits with clinicians or assistant therapists to optimize your margins. Automate claims processing, real-time tracking, and robust reporting tools help maximize your revenue and reduce claim denials.
• Ensure Regulatory Compliance: Use incorporated features like OASIS assessment, medication compliance tracking, and quality assurance tools to meet regulatory requirements and avoid penalties. Maintain HIPAA compliance with permission-based, hi-trust ACAC and CHAP-certified software. View a complete order history for physician signatures.
• Boost Remote Accessibility: Real-time access to patient information and secure communication tools facilitate collaboration among your care team members, leading to improved patient care coordination. Access and update patient data and care plans remotely and while offline with an auto-sync via browser, Android or iOS device.

• Scheduling: Schedule and track visits in real time, view upcoming visits, document missed visits and more. Communicate securely with clinicians while getting real-time access to care plans. Verify visits at the point of care while eliminating potential fraud and ensuring compliance. Use a color-coded calendar to plan time and enable a native feature via the built-in timing log to ensure visits don’t overlap.
• Patient Intake: Admit patients via referrals, view payers and confirm eligibility. Add diagnosis and map to the MO questions to see if it follows the PDGM payment model. Include advanced directives. Save time on admin work by moving patients into a pending patient status, where you can start adding consent forms and other patient information, like pictures. Transfer all the information to the chart along with medications once the patient status changes to active.
• OASIS Assessment: Click on OASIS-E Start of Care to start an assessment of your patient. View alerts or discrepancies in the form of returned notes so you can fix issues and send the notes back for review again. Use the Oasis scrubber to check for errors and missed questions in the summary of care.
• Medication Compliance: Force run printable major and minor drug interactions whenever there is a medication change by a clinician.
• Care Plan: Build care plans with orders for discipline and treatment with problem statements for home health aide requirements and Medicaid aide services, rehabilitation potential and training and education resources. Use talk-to-text to add visit notes.
• Quality Assurance Center: Review and sort pending items for nurses to either approve or return and check if patients are improving or declining over 60-day recertification periods. Eliminate duplication and overlaps using multiple filters while staying survey-ready through compliance workflows.
• Security and Compliance: Keep patient data safe with role-based access, single-sign-ons and two-factor authentication. Stay compliant with ACHC, JCAHCO and CHAP accreditation commissions and HIPAA regulations.

• Slow customer support.
• Occasional glitches.
• Clunky updates.

• Increase Offline Accessibility: Use the WellSky Offline app to finish clinical documentation at point of care without internet connectivity and update changes when you reconnect. View and access tasks in the Hotbox, patient schedules and patient information from remote devices.
• Access CareInsights Advanced Analytics: Tap into machine learning algorithms created from seven million home health patient episodes to analyze your patient population’s hospitalization risk, care setting suitability and patient visit utilization. Reduce LUPAs with specialized utilization insights.
• Utilize DDE and Payer Connection: Revolutionize your revenue cycle with tools powered by MedTranDirect that include a claims tracker with data validation and statuses, a connections portal to Medicare and non-Medicare payers and claims processing tools.
• Boost AI-Driven Patient Engagement: Get real-time insights into your patients with an AI-powered platform that improves interventions. Enable patients to share symptoms and other data using virtual visit technology, secure messaging and remote system screening.

• Intake and Scheduling: Optimize intake processes for your new patients with referral management, eligibility checks and calendar management. Streamline scheduling by viewing all visits across disciplines on a unified calendar. Facilitate scheduling entire episodes of care efficiently.
• Point of Care Tools: Empower caregivers with collaborative charting solutions, available agency-wide. Use HIPAA-compliant messaging, task management, daily schedules and electronic documentation to improve coordination and efficiency.
• Quality Assurance: Implement quality measures and track performance indicators tailored to your agency. Monitor compliance with regulatory requirements and identify OASIS issues in real time.
• Predictive Analytics: Leverage predictive analytics like care setting suitability analytics and hospitalization risk predictions to minimize readmission rates. Use market intelligence and performance data to demonstrate your effectiveness to referral sources and payers.
• Security and Compliance: Define and manage access roles and use two-factor verification to ensure security is airtight. Meet HIPAA and Health Information Exchange (HIE) regulations.

• Occasional freezes and lags.
• Cost prohibitive for smaller agencies.
• Missing patient information.

WellSky Home Health is an all-in-one solution for home health agencies and post-acute care providers designed to streamline operations and improve patient care with workflows, electronic documentation and centralized data. Core strengths according to our analysts include robust clinical and point of care management, caregiver management, PDGM, offline mobile accessibility and advanced analytics for data-driven decision-making.

While WellSky offers a comprehensive suite of features, users have reported occasional system glitches and challenges with customer support. Additionally, the platform's pricing structure, might be a barrier for some smaller agencies. Overall, it remains an excellent choice for home health providers, if cost is not a consideration, due to its comprehensive features and interoperability.