The Best Free Patient Management Software Solutions Of 2024

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August 27, 2024

One of the most common problems small and mid-sized medical practices face is finding enough time for patients. In fact, the entire livelihood of a clinic depends on it handling its administrative tasks efficiently. That’s why medical clinics choose to adopt free patient management software, aka practice management software.

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What This Article Covers

Medical practice management software can make running your day-to-day operations much more effortless and significantly improve the quality of your patient care delivery. The practice management system market is expected to grow at a CAGR of about 8.3% through 2027.

Practice Management Market Growth

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But in some cases, spending on practice management software just isn’t viable financially. So where do businesses turn from there? Is free practice management software a viable option? And if so, what are the top vendors to look out for?

This article will attempt to answer these questions, and provide the top free practice management software offerings.

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Importance

Health care facilities and practices operating for a long time usually have their own systems in place for dealing with day-to-day tasks. Often the administrative systems in place are pretty efficient simply because they’ve been improved over time and with the growing experience of the staff.

But it could still be better.Clinics can save an incredible amount of time by automating the manual parts of the various processes such as appointment scheduling, medical billing and insurance claims processing.

A comprehensive practice management software extends to every area of clinic operations, making everything more efficient. In turn, this frees up physicians’ time for better care delivery to patients.

But some practices don’t have the resources to pay for premium practice management software. So they end up looking for free alternatives that can provide similar functionality.

Best Free Patient Management Software

One of the crucial decisions for any business is investing in the right software. An appropriate tech stack can help you build your company’s foundation and lead it to the pathway of success. This activity can help increase your business’ efficiency, productivity and agility for the future.

To help you pick the right product, we have compiled a list of the best free patient management software solutions:

OpenEMR

OpenEMR is an open-source practice management and EMR/EHR tool. It offers full functionality on a self-hosted server for free, with options for upgrading to a SaaS platform for a cost. It seamlessly wields medical records and practice organizations together, with in-platform scheduling, record keeping, finances and external communications, both with patients and services like labs and pharmacies.

OpenEMR Personalized Dashboard to View Multiple Patient Files

Use OpenEMR’s personalized dashboards to view multiple patient files in a single window.

Top Benefits

  • Improve Efficiency: Handle various aspects of your practice, including scheduling, billing, databases and records management from a centralized location. Automate daily admin tasks to improve productivity and get swift assistance with front desk jobs to increase work effectiveness.
  • Enhance Care Quality: Provide patients with personalized and high-quality care delivery using detailed patient demographics. Electronic modules help keep databases accurate and up-to-date, enabling health care facilities to acquire crucial patient-specific and medical information swiftly around the clock.

Primary Features

  • Open-source Community: A community of more than 1,600 users offers assistance in every facet of software use, from customization to developing code to simple general-use questions and answers. Community app developers assist with implementing new features and bug fixing, with thousands of attentive eyes on the platform.
  • Reporting: Get access to automatically generated reports from patient and appointment information, such as immunizations and referrals, to insurance management, sales and collections.
  • Lab Integration: Send orders and procedures to in-platform labs automatically. Electronically integrate lab test results into a patient’s chart and record for swift use and review.
  • Patient Portal: Enable patients to log in from their own device to schedule appointments, fill out paperwork, complete patient demographics and communicate with their physician.
  • Clinical Decision Rules: A decision rules engine informs decisions about patient treatment and increases care quality through clinical quality measure calculations. The engine can issue reminders to physicians and patients and integrates Meaningful Use measurements.

Limitations

  • Does not support waveform data consumption.
  • Requires additional coding to restrict user abilities while viewing and updating warehouse inventories.
Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

Solismed

Solismed focuses its efforts on independent and free clinics. It streamlines day-to-day tasks with internal communication, scheduling, record keeping and more operations and practice functions. Self-hosted deployment is free, whereas cloud hosting costs money. All features are offered free of charge, excluding e-prescribing, which comes at a setup and subscription cost.

Comprehensive view of all patient data with Solismed Dashboard

Get a comprehensive view of all patient data using Solismed’s dashboards.

Top Benefits

  • Improve Communication: All members in a practice can communicate in-platform. Send faxes and letters and transcribe phone calls for more convenient review. Use patient portals to boost the patient-physician relationship.
  • Personalize Modules: Enable module customizations of preferences to provide personalized support across multiple locations, including clinics, users and user types. Tailor important lists and reports like supply, immunizations, radiology and patient databases to your practice’s specific requirements.

Primary Features

  • Dashboard: Help practitioners prioritize and focus their day and stay organized using intuitive dashboards with notification-style tasks. The dashboard synthesizes practice, financial, inventorial and other pending jobs in one place, ensuring nothing slips through the cracks.
  • Medical Billing: Streamline revenue cycles and claim filing procedures by integrating your system with insurance clearing agencies.
  • Walk-in Support: Walk-in support synthesizes employee scheduling, communication, inventory management, patient records and charts to enable new encounters requiring rapid generation and fulfillment. Enable front desk staff to collect necessary resources to address unscheduled patient intake and interaction without disrupting regular business workflow.

Limitations

  • Does not provide telemedicine functionality.
  • Complex deployment procedure.
Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

Dr. Pad

Dr. Pad is the only mobile-dedicated offering on this list and the only one to offer apps for both Android and iOS. It centralizes a practice’s operations and makes them available on a physician’s or administrator’s personal device. It is limited somewhat by its mobile-app-only nature, but is suitable for small and some medium-sized practices.

Practices can handle their schedules, supplies, records, patient communication, documents and more from their phone.

The free version stores data on-device, with cloud storage coming at a cost, further limiting its ability as a free option, but we have deemed it among the top offerings available despite this.

Patient management module Dr. Pad

Use Dr. Pad’s patient management modules to view appointment lists.

Top Benefits

  • Enhance Data Security: Set up two-factor authentication to restrict third-party access. Keep critical medical information and patient databases safe from misplacement, theft and other fraudulent activities using authorization controls and tiered safety features.
  • Improve Administrative Procedures: Create a unified platform to centralize daily front desk jobs. Organize, store and edit patient records, e-prescriptions, bills, treatment notes and other crucial documents on the same dashboard.

Primary Features

  • Mobile Support: As we’ve already noted, Dr. Pad is the only product on this list to offer Android and iOS apps. Other solutions provide usability for both via browsers or just an iOS app. This product allows both sides of the aisle to work with the system they’re familiar with and organize their practice from a mobile environment. It achieves all the necessary features without leaving the app.
  • E-prescriptions: Enable physicians to fill prescriptions from the app. Patients do not have to worry about losing a piece of paper and just have to keep track of their phones to fill prescriptions. Print orders from the app as a PDF.
  • Templates: Navigating small screens can be difficult, so the app contributes templates for notes, medications, certificates, immunizations, emails, text messages and more to streamline document production. Create reusable templates to enable staff to generate the documents they use quickly.
  • Adaptive Authentication: Adaptive authentication lets different users get different access to what they need, be it administrators, practitioners, assistants or even patients, to make appointments, fill out forms or access prescriptions. Verify logins using social media logins.

Limitations

  • Does not provide clinical decision support.
  • Challenging to optimize for emergency patient services.
Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

NOSH EMR

A practicing physician developed NOSH EMR in Portland, Oregon named Michael Chen. It is an open-source platform, with several GitHub repositories allowing clinics to download and alter the code as they see fit. All features are free to use, with an additional cost for e-prescribing integration.

Managing patient history and charts with NoshEMR

Edit patient histories and charts using NOSH EMR digital records.

Top Benefits

  • Personalize Features: Shape functionalities as per your facility’s usage. Use pre-built personalization features to alter the system depending on your organization’s requirements. Customize dashboards to swiftly view high-priority cases.
  • Save time: Manage physician schedules, patient appointments, inventory records and e-prescriptions using automated functionalities. Access multiple medical files and patient databases from one unified platform. Enhance work efficiency using digital tools to save admin staff time on repetitive tasks.

Primary Features

  • Tagging: Enhance practice management and organization using customizable tags. Users can search and aggregate these tags, further helping centralize the admin department.
  • Care Timeline: A chronological encounter chart intuitively displays patient care, treatment and progress over time. It is accessible and editable by both physician and patient, allowing each to be more informed in the treatment process.
  • Database Incorporation: Implementation of five significant databases, SNOMED-CT, CPT, ICD-10, ICD-11 and FDA drugs, enable practices to use the most up-to-date codes, terminology and treatments in their practice.
  • Claims Management: Export claims via PDF format in batches or solo. Send to external clearinghouses for processing. Track these claims and their remaining balances in-platform.

Limitations

  • Poor customer support service.
  • Does not provide meaningful use certification.
Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

One Touch EMR

One Touch EMR is a web-delivered or iOS app-based solution with scaling pricing plans, including a viable free offering. It synthesizes practice management and medical records into an intuitive platform. It is fully HIPAA compliant and Meaningful Use certified.

OneTouch EMR encounter summaries

View individual treatment progresses using One Touch EMR’s encounter summaries.

Top Benefits

  • Boost Collaboration: Internal communications allow all system members to stay connected. An internal faxing module streamlines document sharing and sending to external entities. It also allows for phone calls to be made directly from a patient’s chart.
  • Reduce Costs: Use digital tools to save money and time on creating and storing hand-written files. Spend less cash on office supplies and storage spaces by maintaining electronic records of prescriptions, patient files, treatment data and medical notes.

Primary Features

  • Medical Billing: Tweak, customize and review superbills before delivery. Make comments and pass them to different users in the system for review, clarification and correction. Save as a PDF or print after verification.
  • Administration Menu: Get operation overviews to separate and distinguish specific patient care. Let administrators run the practice exactly as they need, including across multiple locations.
  • Encounter Summary: Tailor deep patient records to display any and all information relevant to a patient. Available modules include a history of current illness, patient personal history, medications, allergies, point of care and more. An in-depth encounter summary lets physicians stay organized and up-to-date on treatment.

Limitations

  • Inactive tech support.
  • Complex template customizations.
Price: $$$$$
Deployment:
Platform:

Company Size Suitability: S M L

Legitimacy of Free Options

While most of the leading medical practice management solutions cost money (lots of money, in some cases), there are free options that might be right for practices that don’t have the resources to pay for premium solutions.

These have two main categories. The first is free practice management software, which supports itself by running ads on the software’s interface. As such, in lieu of a practice paying for the software, it’s paid for by advertisers that aim to reach their target audience of physicians and clinical staff. In order to remove the ads, vendors usually charge a fee per user, in which case it would no longer qualify as free software.

Another option is to use a free version of a premium solution. This can work if all you need is a few simple functions, because the free versions of these software solutions are usually quite limited in terms of their functionality, especially when compared to the paid versions.

This kind of a free solution is convenient if you want to test out a paid practice management software before purchasing it. As a standalone solution, however, it’s quite limited because of the restricted functionality.

So the big question is, can free practice management software be sufficient for clinics? Or are there too many drawbacks for it to replace paid solutions? Well, here are some of the main benefits and drawbacks of a free solution, so you can shed some light on this topic.

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Pros & Cons

There are certainly advantages to using free patient management software. So it’s worth considering these options if they can meet your requirements. But, as with anything, they also have their drawbacks you need to consider.

Free Practice Management Software Pros and Cons

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Let’s take a look at some of the pros and cons to using free practice management software.

Pros

Take a look at some of the primary benefits to using free medical practice management software below.

Reduced Costs

The most significant benefit of free practice management software is that there aren’t any fees — at least not in the initial stage. You can enjoy the products without paying recurring subscription fees associated with most premium solutions.

As you surely know all too well, finding ways to reduce the expenses of running a practice is essential for its survival. Since running regional practices can cost an arm and a leg, every dollar you save is vital.

Limited Commitment

While there’s an implementation process for setting up a practice management software solution, whether paid or free, the commitment level with free options is much smaller compared to some of the paid solutions.

Because of its limited functionality, free practice management solutions are much easier to adopt and use in your daily tasks. Whether it’s cloud-based or on-premise software, free solutions can often be as simple as logging in or downloading and installing any software on a computer.

Essential Features

Even though free practice management software has its limitations, in the end, they’re functional solutions that offer vital features such as billing, claims processing and scheduling, just to name a few.

If you use the free software to its full capabilities, you can reap tremendous benefits for your practice without paying a monthly fee.

So while it’s not likely that you’ll be able to find the same range of features as with paid solutions, that doesn’t mean that free patient management software isn’t still useful.
For a list of features to look for in a solution, check out our extensive medical practice management features article is the right place to begin your purchase activity.

Cons

While free solutions do provide core functionalities that are quite helpful, they still come stocked well short of the premium features that leading paid options offer.

Read ahead to ascertain the drawbacks of free practice management solutions:

Limited Customization Options

They have limited customization options and may not integrate with other software that your clinic might be using. Even if integrating a system like an EHR (electronic health records) or EMR (electronic medical records) is possible, it can be complicated when you do it with a free practice management solution.

The ability to easily integrate back-end systems is essential; otherwise, the staff feels stuck manually transferring a lot of data, which is very time-consuming and can lead to numerous errors and inaccuracies in your data.

Hidden Costs

Sometimes a seemingly free practice management solution can be deceptive. While you’re technically getting a free medical practice management solution, the limited functionality could end up forcing you to upgrade to the paid version.

That’s why it’s essential to carefully analyze what features are included in the free version, paying special attention to noticing where there are limitations to the usage of the software. Sometimes, you might get a bundle of core features for free but need to upgrade or purchase some additional features you may discover are necessary.

Narrow Selection

Because practice management software is complex and needs to offer an extensive range of functionality, most of the available free options are either trial versions of paid solutions or rely on advertising for most of their revenue. Either way, the main goal of these free systems is to make practices switch to the paid version to either get the full range of features or turn off the ads.

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When Should You Choose a Free Solution?

Free practice management software solutions often have limitations that make them inferior to most paid options. However, there are instances when a free software might be a wise choice.

If you’re a solo or small practice that’s just starting out, sometimes there simply isn’t any room in the budget for a paid practice management system. In that case, even a free option is better than nothing. They can be a good alternative that provides at least some of the functionality you need in order to help make the practice run more efficiently.

But this is ever-changing. As more products join the market, the price keeps falling, and free options gradually become more viable. Practice management software is diffusing to the masses more and more, and as competition scales, quality does as well. Finding a long-term solution to practice management without spending a fortune is entirely possible.

However, the top-of-the-market offerings with the most dynamic and thorough features still come at a cost.

This is why it’s a good idea to at least consider the additional features and benefits that the top medical practice software vendors can offer. Even if you have to pay the price for the premium option, the benefits it can bring to your practice will likely far outweigh.

Implementation Questions

We understand how challenging it can be for health care organizations to find the right product for their company’s needs.

Practice Management Key Questions To Ask

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Mentioned below are some crucial questions you can make use of before finalizing your decision.

Questions To Ask Yourself

Use these questions as a starting point for internal conversations:

  • What are my current business requirements?
  • How many employees will use this software?
  • Will this solution help expand my business?

Questions To Ask Vendors

Use these questions as a starting point for conversations with vendors:

About the Software

  • Does this product offer seamless integration with existing systems?
  • Is the software interface user-friendly?

About the Vendor

  • Do you provide training and demo sessions to new users?
  • How active is your support team?

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Conclusion

We can help steer your company toward the best free practice management software for your needs. Our requirements template can give you specific guidance on what to look for in a product and our in-depth comparison report pits products against each other based on those criteria.

What affordable practice management software have you used? Did you find it as viable as a paid option? Let us know in the comments.

Kashish AroraThe Best Free Patient Management Software Solutions Of 2024

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