Home > Methodology

Our Research Methodology

Our Research Process

To ensure well-rounded analysis across markets and vendors, our methodology spans three key dimensions:

1

Evaluation Criteria

Our vendor evaluation process involves an in-depth analysis of the product's capabilities. Our analysts gather information through various primary and secondary research methodologies, including but not limited to:

SelectHub RFIs
Vendor outreach
User reviews
Product collateral such as brochures, specification sheets, case studies, user manuals and technical documentation

2

Data Integrity

We employ a meticulous approach to data sourcing, using a diverse range of reputable sources including industry reports, primary research, official documentation and proprietary databases.

Our team of experienced analysts brings deep domain expertise to the table. They critically evaluate the researched data, assess its relevance and validate it from multiple sources. This combination of industry knowledge and analytical skill ensures that our data reflects the most current and relevant information available.

Our analysts also monitor market trends to promptly update our databases and analyses with the most recent developments.

3

Industry Coverage

We take a proactive approach to keeping up with emerging trends, evolving technology and key players in software segments. To stay informed, we use a blend of methods:

Engagement with industry experts and end users
Strategic collaborations with software vendors
Client feedback and market surveys
Continuous market monitoring
In-house research
Data analytics

Analyst Score

Our rigorous evaluation criteria, commitment to data integrity and dedicated industry coverage allow us to deliver the best possible insights and recommendations, free of bias or undue influence. Our methodology and process come together in our analyst scores.

SelectHub’s Technology Selection Management (TSM) Scoring Engine processes the data collected during research and computes the analyst score for each product. The scoring engine factors in functional and technical requirements, standardized across categories for an apples-to-apples comparison. The computation also includes implementation and vendor qualification criteria where present.

The data is presented in three core ways across our website and selection platform.

SelectHub leaderboards and sub-leaderboards: Each category leaderboard shows the 10 products with the highest overall analyst scores. The sub-leaderboards drill down a level to display the 10 products with the highest scores for each of the category’s core modules.
Analyst scores on product pages: This score shows the product’s overall score within its primary category.
In-platform scores: Default scores are shown but can be customized. Users can select relevant modules, company size, industry and requirement priority. The resulting product scores are highly accurate and tailored to each buyer’s needs