How to Cancel Hulu: A Step-by-Step Guide

8 comments
August 20, 2024

If you’re wondering how to cancel your Hulu subscription, you’ve come to the right place.

As many as 56% of consumers say they’re overwhelmed by the number of streaming services available, and nearly half are worried about the dent subscriptions are making in budgets. Add to that the sheer amount of content bombarding you from every side, and you’re faced with a bit of a Sophie’s Choice.

Read on for the easiest way to drop Hulu from your subscription list regardless of complex third-party billing or predatory auto-renewals.

How To Cancel Hulu

Canceling Your Hulu Subscription

Perhaps you’ve decided that canceling High Fidelity (after a single season!) or having ads interrupt your binge-watch just isn’t for you. Whatever the final straw was, you’ve decided Hulu has got to go. The good news? Canceling your Hulu subscription doesn’t have to be complicated.
Here’s how you can cancel your Hulu subscription via desktop, mobile or third-party billing.

On Desktop

Sometimes, the simplest way to cancel a subscription is by pulling out your laptop, desktop, or what have you. Let’s get straight into the steps:

Step 1: Head to Hulu.com and log in to your account.

Step 2: Select your name at the top right corner and click on Account.

Select Your Name

Go to the top right corner and select your name. Source

Step 3: Click the Cancel button at the bottom of the page.

Hulu Cancel on Desktop

Scroll Down and Select Cancel. Source

Step 4: You may get the option to pause your subscription, click on the Continue to Cancel button.

Hulu Continue to Cancel

Select Continue to Cancel. Source

Step 5: Ignore additional offers, then select the No, Continue to Cancel button.
Note: You’ll retain access to Hulu content until your next billing cycle.

On Mobile

We have bad news if you’re an iPhone user. You can’t cancel your subscription using the iOS Hulu app, despite being able to create one (a real Hotel California-type situation). Appleheads, you’re not entirely without options. Skip further down for details on how to cancel via iTunes.

However, Android users are in the clear. If that’s you, cancel your subscription using the following steps:

Step 1: Open the Hulu app on your device.
Step 2: Click on the Account icon in the bottom right corner.

Hulu Cancel on Mobile

Select the Account Icon. Source

Step 3: Select Cancel in the Cancel Your Subscription section.

Select Cancel Android

Click on Cancel. Source

Third-party Billing

Bundling streaming plans just makes sense. Unfortunately, it can make canceling an individual service a tad harder. We’ve got you covered if you’ve subscribed to Hulu using third-party billing.

iTunes or Apple

You can’t cancel your subscription via Hulu if your subscription runs through Apple. Instead, follow the steps below:

Step 1: Visit iTunes and select the Account button.

Step 2: Click on View My Account and log in with your Apple ID.

Apple My Account

Select View My Account. Source

Step 3: Go to the bottom of the Settings page and select Subscriptions.

Cancel Hulu via Apple

Scroll Down To Subscriptions. Source

Step 4: Click on the Edit button next to Hulu to redirect to a page where you can cancel your subscription.

Hulu Edit Button

Click the Edit button. Source

Amazon

You can unsubscribe from Hulu using the desktop steps above with an Amazon-billed account. Alternatively, you can cancel via Amazon Pay following these directions:

Step 1: Sign in to Amazon Pay and select Check your Amazon Pay orders.
Step 2: Click on the Merchants Agreement tab.
Step 3: Go to Manage Merchant Agreements or Manage Merchant Settings and click Details for Hulu.

Hulu Cancel on Amazon

Manage Merchant Agreements. Source

Step 4: Next, select Cancel Agreement. A dialog box will appear, then click Cancel Agreement again.

Roku and Sprint

To cancel your subscription with Roku or Sprint, log in to your Hulu account and follow the steps outlined above.

Verizon

If you’ve cashed in on the Verizon Disney Bundle, you’ll need to cancel the entire plan to nix your Hulu subscription using the steps below:

Step 1: Sign in to your Verizon account.
Step 2: Click on Account and select Apps & Add-ons.
Step 3: Select More in the Disney Bundle section or See All from the My Add-ons & Apps section, then click Manage from the Disney Bundle section.
Step 4: From Manage, select Cancel subscription.

Hulu Edit Button

Select Cancel subscription. Source

Step 5: Finally, select Remove Disney Bundle.

Spotify

Cashing in on the student plan is a great way to stretch your pennies on a budget. However, you can’t upgrade to Hulu (No Ads) or Hulu + Live TV. To deactivate your Hulu student account, follow these steps:

  1. Log in to your Spotify account.
  2. Click on Account Overview and select Your Services.
  3. Select Deactivate Hulu.

Cable Company

There’s nothing wrong with the added convenience of paying for a subscription through a cable company. However, you may not be able to cancel through Hulu. Instead, try the following tips:

  1. Contact your service provider directly and ask to cancel Hulu.
  2. Speak to someone via the Customer Care number and have them initiate the cancellation process.
  3. Log in to your online account and cancel the subscription.

How to Cancel Before Your Free Trial Ends

Noted economist Milton Friedman may or may not have said, “There’s no such thing as a free lunch.” Regardless, the sentiment remains the same. Like many perks, free trials come with an expiry date.

Follow the steps below to avoid getting charged after your seven-day trial is up:

Step 1: Head to Hulu.com and log in to your account.
Step 2: Select your name at the top right corner and click on Account.
Step 3: Click the Cancel button at the bottom of the page.

Hulu Cancel Before Free Trial Ends

Scroll To the Bottom of the Page to Click Cancel. Source

Step 4: You may get the option to pause your subscription, click on the Continue to Cancel button.

Hulu Ignore Pause Continue to Cancel

Select Continue to Cancel. Source

Step 5: Ignore additional offers and select the No, Continue to Cancel button.

Manage Your Subscription

As life-long hoarders of streaming service subscriptions, we speak from experience when we say FOMO is a massive factor in canceling any subscription. After all, what if you lose access to Abbott Elementary, Bob’s Burgers or The Kardashians (how will you discover if the Kravis proposal brought a child to tears)?

Sometimes the word “canceling” seems far too final, and you’d like an alternate workaround.

Have no fear. We’ve got you covered!

Here are some less drastic measures you can take before the behemoth step of breaking up with a streaming service.

Pause Subscription

Unlike Ross and Rachel, there’s no ambiguity involved when you go on a break with Hulu’s pause subscription feature. Temporarily put your subscription on hold for up to 12 weeks, starting from your next billing cycle, using the instructions below:

Step 1: Go to the Account page.

Hulu Account Page

Visit the Account page. Source

Step 2: Scroll to the Your Subscription section.
Step 3: Select the Pause button next to Pause Your Subscription at the bottom of the section.

Pause Hulu Subscription

Select the Pause Button. Source

Step 4: Set the amount of time you’d like to pause your subscription.

Schedule Time Paused

Select the duration of pause period. Source

Step 5: Select Submit, and you’re done.

Once you’ve hit the time limit on your break, your subscription will automatically renew. Your restart date is your new billing date. You can activate your subscription earlier if you want.
Note: This feature is unavailable for users with annual billing or those bundling with a third party, except for Amazon and Roku.

Change Your Plan

Maybe she’s born with it, maybe it’s inflation, but tighter budgets mean cutting down on expenses. Billing directly with Hulu gives you the flexibility to change your subscription. It might mean more ad time, but hey, at least you’ll have a roof over your head.

Here’s how to manage your Hulu subscription:

Step 1: Log in to your Account page using any mobile or web browser.
Step 2: Click on Select Plan, where your current subscription will be highlighted in green.

Hulu Current Plan

Your Current Plan will be highlighted in green. Source

Step 3: Select the On or Off button to switch to the plan you want.

Hulu Mange Subscription

Click on the On or Off Button To Change Your Plan. Source

Step 4: Remove add-ons by clicking the (✓) button and changing it to an (x).
Step 5: Save your new plan by selecting Review Changes and clicking Submit.

Hulu Submit Changes

Select Review Changes and Submit. Source

FAQs

How can I cancel my Hulu subscription?

To cancel your subscription, follow the instructions given here.

What happens if I cancel my Hulu subscription?

If you cancel before your billing date, you’ll still retain access to Hulu content until your cycle ends. After that, you’ll no longer be charged. You may notice a notification prompting you to renew your subscription on your account page.

If I cancel my subscription, will my access end immediately or at the end of the month?

You can access your subscription until your current billing period ends, regardless of the date you cancel. This date varies from customer to customer based on your billing cycle.

What is the difference between Hulu and Hulu with Live TV (formerly Hulu Plus)?

With and without ads, Hulu offers its on-demand library with its basic packages. In addition to on-demand content, Hulu with Live TV provides users access to 60 live channels, including Comedy Central, Cartoon Network, ESPN, CNN and more.

How do I contact Hulu to cancel?

Call (888) 265-6650 toll-free or contact Customer Service at (310) 496-0582.

Why does Hulu have ads?

Hulu’s most basic package provides users access to its on-demand library with the caveat of ads. However, even users with an ad-free subscription report seeing ads before they watch content.

It may be due to the “excluded content” rule, meaning that any content Hulu owns will be ad-free, but that doesn’t apply to content provided by Hulu partners. Additionally, live TV commercials shown in real-time can’t be skipped (as you can’t with live cable TV).

How can I delete my Hulu account?

To delete your Hulu account, you’ll first need to cancel your subscription. Once done, try the following steps:

  1. Go to your Account settings.
  2. Select Your California Privacy Rights under Privacy and Settings.
  3. Click on Right To Opt Out and select Change Status.
  4. Follow the instructions provided.
  5. Check your email to verify you’re the account owner.

Note: These instructions work even if you are not a resident of California.

How many devices can stream Hulu simultaneously?

If you have a Live TV + subscription, you can stream content from two screens simultaneously. Hulu also provides an Unlimited Screens add-on at $9.99 a month, where you can stream from any number of devices connected to your Home Network, in addition to three out-of-home devices.

Will my viewing history and watchlist be deleted when I cancel my Hulu subscription?

Once you cancel your Hulu subscription, Hulu keeps your watch history for up to 90 days. You can delete your watch history by following the steps below:

  1. Go to the Accounts page.
  2. Click on Privacy and Settings and select California Privacy Rights.
  3. Go to Manage Activity, select Watch History and click Clear Selected.

What happens if I cancel my Hulu subscription during a free trial?

If you cancel during your free trial, you’ll immediately lose access to Hulu content and won’t be able to complete the remainder of your subscription. You’ll also be ineligible for a free trial if you renew your subscription.

Can I get a refund if I’m unhappy with my subscription?

It is unlikely you’ll get a refund if you dislike your subscription. Hulu usually offers to provide service until the end of the billing period. However, you can try calling customer service to ask for a refund.

Grand Finale

Learning how to cancel your Hulu subscription shouldn’t be as difficult as completing an Ironman. We hope this article will help you breeze past the hurdles of enticing offers, hidden steps and long hold times. Just keep your eyes on the prize. Who knows, perhaps canceling your Hulu could free up the cash you need to finally become a homeowner. Why do you want to cancel your Hulu subscription? Let us know in the comments below!

Christina GeorgeHow to Cancel Hulu: A Step-by-Step Guide

8 comments

Join the conversation
  • Patricia K Alt - January 15, 2024 reply

    I can never find anything on there that I really want to watch. It’s a waste of $8.55 and I could use that money for a latte at Starbucks! I truly have never watched anything on Hulu at all.

  • korg - December 17, 2023 reply

    this method to cancel a Hulu account does not work if you are being billed through a third-party, like Google — as I was. there is no “cancel” button at the bottom of the page, as this author insists. I had to go to Google to cancel. I suspect many people are in this situation.

  • Susan Barrier - November 12, 2023 reply

    It is frustrating to CANCEL my HULU account. I cancelled it in September. Ok I’m not charged. I again get charged in October and November. I’m now fuming!! What number can I call to get someone who knows what they are doing? Any numbers are appreciated. 🙏

  • EB - August 24, 2023 reply

    I feel like I’m in an impossible situation: I used to have an iPhone and use iTunes (and took up the Hulu + iTunes bundle many years ago), but I switched to Samsung phones and Spotify for music, and haven’t used iTunes (now Apple Music) since. I just had to wait 2 weeks (!) for my Apple password to be reset, all just to try and log into my old iTunes/Apple account. But now it’s telling me that to even access Apple Music to even SEE my Hulu subscription, I have to sign up for a free trial which will, of course, automatically renew at the end of the trial period. I’m just going to tell my credit card company not to let the charge go through, hopefully that will help. This is insanity, and further pushes me away from any Apple products.

  • Dale Strong - August 16, 2023 reply

    I want to cancel Hulu because I can’t find it anywhere to watch anything.

  • Jennielawson - August 15, 2023 reply

    This is the hardest thing I have ever tried to delete from my phone. Could you please tell me how to do it? I’m getting very upset.

  • Deborah K Toppins - June 6, 2023 reply

    Hulu will not let me into my account. I am very upset and will cancel through my bank and never return

  • JOHN NELSON - April 21, 2023 reply

    My account says it is cancelled, but my free trial is still going. I do not think that should be happening,

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