Categories   >   Maintenance Management Software
Last Reviewed: November 19th, 2024

Best Maintenance Management Software Of 2024

What is Maintenance Management Software?

Maintenance Management Software is an application designed to simplify and centralize the tracking, scheduling, and recording of maintenance activities. It addresses the classic pitfalls of manual tracking—inefficiency, overlooked maintenance, and excessive downtime. The software is pivotal for industries heavily reliant on equipment, such as manufacturing, logistics, and healthcare. The system supports work order management, preventive maintenance, inventory tracking, and detailed reporting. However, the software's complexity and implementation process can initially seem daunting. As for emerging features, we see trends towards cloud-based platforms, mobile access, and advanced analytics. To conclude, Maintenance Management Software, although initially complex, is an efficient tool to streamline routine and complex maintenance chores. By bolstering asset lifespan, minimizing downtime, and improving operational efficiency, it propounds a strong case for being an indispensable asset for equipment-centric organizations.

What Are The Key Benefits of Maintenance Management Software?

  • Simplifies maintenance tracking
  • Minimizes equipment downtime
  • Improves operational efficiency
  • Streamlines work order management
  • Supports preventive maintenance
  • Boosts asset lifespan
  • Enables accurate inventory tracking
  • Facilitates detailed reporting
  • Allows mobile access
  • Facilitates cloud-based solutions
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Overall

Based on the latest available data collected by SelectHub for 68 solutions, we determined the following solutions are the best Maintenance Management Software overall:

UpKeep
UpKeep
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked UpKeep

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.

However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.

Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Pros & Cons

  • User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
  • Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
  • Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
  • Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
  • Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
  • Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Key Features

  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
FMX
FMX
Start Price
$59
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked FMX

FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration.

However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy.

While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel.

FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

Pros & Cons

  • Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
  • Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
  • Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
  • Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
  • Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
  • Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
  • No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
  • Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.

Key Features

  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
Hippo CMMS
Hippo CMMS
Start Price
$35
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Hippo CMMS

Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions.

A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed.

However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize.

Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

Pros & Cons

  • Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
  • Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
  • Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
  • Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
  • Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
  • Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
  • No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
  • Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
  • Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
  • Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.

Key Features

  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 

Pricing

License/Subscription Cost
  • License-based pricing model based on the number of facilities and size of the operation
  • Customers must also purchase an onboarding plan which includes regular consultations, data integration, software configuration and customer training
  • As customers add more facilities the price per facility decreases
  • Pricing depends on the plan selected (refer to the pricing section for details)Hippo offers a 10% discount for non-profit businesses
Maintenance Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • All onboarding packages include free ongoing technical support services throughout the duration of licenses
  • Provides support via email and over the phone during business hours 8:30 a.m. to 5 p.m. CT on M-F
Installation/Implementation Cost
  • Cost is over and above the subscription cost depending on the type of onboarding package selected
  • Offers three types of onboarding packages, one of which needs to be purchased in addition to the license fee depending on maintenance software needs
  • Standard onboarding is designed for customers who do not have data to be imported and are comfortable taking on the bulk of data entry. It includes:
    • Initial facility setup
    • Database activation
    • User setup
    • Unlimited access to express training webinars
    • Unlimited access to training videos and guides
    • Lifetime technical support
    • Best practices consultation
    • Up to 3 hours of web training
  • Enhanced onboarding provides complete data integration services, aligning with customers who are in the process of or have completed collecting all data to be tracked. It includes:
    • All offerings from Standard onboarding
    • Custom UI design
    • Data import
    • Data scrubbing
    • Historical record migration
    • Site and floor plan uploads
    • Up to 4 hours of web training
  • Premium onboarding provides a turnkey solution and is designed for organizations that want all facility, equipment and preventive maintenance data and documents entered from the start but don't have the time or resources to collect and enter the data on their own. It includes:
    • On-site visit by Hippo auditing specialist
    • Populating assets list
    • Asset images and ID tag collection
    • Collect O&M manuals and other relevant documents for equipment and assets
    • Preventive maintenance setup
    • Site and floor plan upload
    • Up to 4 hours of web training
Customization Cost
  • Cost varies depending on the industry, number of sites and new requirements/modules such as Equipment/Asset transfer, Active Directory integration with Single Sign-On (SSO), custom designed user interface and fleet management
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription fee depending on the type of onboarding package chosen
  • Enhanced and Premium onboarding packages provide data import, data scrubbing and historical record migration
Recurring/Renewal Costs
  • Cost is included in the monthly subscription fee and the onboarding package selected
Fiix
Fiix
Start Price
$45
Annual, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Fiix

Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

Pros & Cons

  • User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
  • Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
  • Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
  • API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
  • Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
  • Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
  • Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
  • Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
  • Expensive: Almost 80% users felt that it is expensive for what it offers.
  • Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
  • Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.

Key Features

  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
eMaint
eMaint
Start Price
$69
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eMaint

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.

The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.

The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.

Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.

Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.

Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.

But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Pros & Cons

  • User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
  • Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
  • Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
  • Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
  • Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
  • Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Key Features

  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
  • Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost
  • Included in the subscription cost
  • Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat
  • Provides a Customer Success Manager to all clients to assist them at each step
  • Software updates and upgrades are included in the monthly subscription fee
  • Rolls out new features and functions automatically
  • Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements
  • Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost
  • Cost is over and above the subscription cost
  • Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations
  • Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost
  • Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data assimilation and support services to help the client assemble their appropriate data components
  • Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run
  • Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee, plus training and customization costs
Maintenance Connection
Maintenance Connection
Start Price
$45
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maintenance Connection

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.

Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.

Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.

They offer a free trial, so you can test it out and see if it's the right fit for you.

Pros & Cons

  • Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
  • Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
  • Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
  • Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
  • Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
  • Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Key Features

  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Pricing

License/Subscription Cost
  • Pricing for both on-premise and cloud-based deployment depends on the number of named users
  • Both plans include named user licensing, a limited use license option and unlimited service requestors
Maintenance Cost
  • For both types of deployment, maintenance is included in the subscription/licensing cost as part of the annual support agreement
  • Provides support through MC User Connect portal
  • Offers support via call, email and chat with the support team
  • Support team includes both Solution Engineers covering general questions (1st level) and specialized groups (2nd level) for more challenging topics
Installation/Implementation Cost
  • Cloud-based deployment has no upfront costs
  • Implementation cost is over and above the subscription cost for on-premise deployment
  • Provides implementation services via six-step strategy. This includes:
    • Process planning
    • Data migration
    • Core configuration
    • Process design
    • Training/Go-live
    • Manage results
Customization Cost
  • For both types of deployment, cost varies based on the functional requirements selected as add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data migration experts to coordinate a smooth database transformation and to ensure all assets and preventive maintenance systems (PMs) are configured and accurate
  • Experts review existing data sources, map data to the system, configure data standards and import data from standard templates
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, pricing plan, customization cost and training services chosen
IFS EAM
IFS EAM
Start Price
$165
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked IFS EAM

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

Pros & Cons

  • Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
  • Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
  • Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
  • Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
  • Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
  • Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
  • Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
  • High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
  • Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
  • Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

Key Features

  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Pricing

License/Subscription Cost Both license and subscription-based pricing: per module, per user, per month
Maintenance Cost

Included in the subscription fee

Maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance are also included in the subscription fee
Installation/Implementation Cost Cost is over and above the subscription cost based on organizational requirements
Customization Cost Cost varies depending on the applications and modules added, such as an EAM solution with human resources, purchasing, risk management, finance and document management
Data Migration Cost/Change Management/Upfront Switching Cost Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the current and new system
Recurring/Renewal Costs Cost is included in the monthly or annual subscription fee, plus the customization cost, implementation cost and additional support services
Limble
Limble
Start Price
$28
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Limble

Limble CMMS helps users generate work orders, maintain schedules, and plan for preventive maintenance. Notable features include tracking, a scheduler and customization. Reviewers also appreciated the hassle-free implementation and top-notch customer support team. In contrast, users indicated that reporting and text alerts weren’t robust enough. The mobile interface lacks functionality and task reassignment could be easier as well. However, the system can be a good fit for businesses that aren’t overly reliant on those features and are looking for an affordable, user-friendly CMMS solution.

Pros & Cons

  • Easy to Use: Every user who mentions usability said that Limble CMMS has a user-friendly interface and intuitive features.
  • Customer Support: Every reviewer mentioning support observed that customer service responds on time with a solution to all their problems.
  • Preventive Maintenance: This feature reduces asset downtime, as noted by all reviews mentioning it.
  • Customization: 90% of reviews referring to this feature asserted that customization of tasks, assets, reports and schedules enables them to organize work efficiently.
  • Tracking: Limble CMMS helps keep track of maintenance updates, assets and failure patterns, according to 90% users who mention this feature.
  • Implementation: The implementation process is easy, according to 85% of users referring to this aspect.
  • Mobile Interface: Functionality of the mobile interface needs improvement, according to every review mentioning the mobile UI.
  • Reporting: 70% of users who mention reports observed that the dashboard for reporting needed improvement, such as converting reports to PDF format.
  • Tasks: 70% of reviewers who reference this feature had problems reassigning tasks.
  • Vendor Information: The system needs to support adding vendor and supplier contact info, according to 70% of users who reference this feature.
  • Text Alerts: The lack of text alerts prevents users from getting more information about pending tasks, according to all reviews mentioning this feature.

Key Features

  • Mobile Maintenance App: Native iOS and Android apps provide better communication and a streamlined maintenance workflow on the go. Offers almost all the same capabilities as the desktop site with a leaner collection of features specific to the needs of field technicians, including speech-to-text, work order logs, push notifications and asset search. 
  • Asset Management: Includes maintenance logs, asset profiles, a searchable asset database and asset hierarchies that keep parent-to-child relationships organized. Managers can track KPIs and view real-time reports on asset information through IoT sensors and QR code scanning. 
  • Work Orders: Organize, process and track work orders in a centralized database accessible from any device. View upcoming tasks in a calendar interface and edit them by dragging and dropping. 
  • Preventive Maintenance: Automated preventive maintenance plan scheduling delivers work orders to previously assigned technicians and streamlines the work order creation process. An intuitive PM builder lets management create checklists or conditional logic scenarios that guide technicians through tasks, all of which are viewable via a calendar interface. 
  • Predictive Maintenance: Modular IoT sensor integrations enable testing predictive maintenance techniques before committing. Offers plug-and-play sensors, condition-based monitoring, threshold alerts and automated corrective work order creation. 
  • Reports: Custom dashboards provide insight into operations and visibility into the organization at various levels. Create custom KPIs to track the metrics and share them through email. 
  • Inventory Management: Monitor stock levels via receiving and shipping records. Set up push or email notifications to trigger when thresholds are met to prevent low inventory. Technicians can search parts and attach them to work orders to ensure the necessary tools are in stock. 
MPulse
MPulse
Start Price
$3,500
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked MPulse

MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs.

Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency.

For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs.

Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

Pros & Cons

  • Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.
  • Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.
  • Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.
  • Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.
  • Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.
  • Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.
  • Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.
  • Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.
  • Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.
  • Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.
  • Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.
  • Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.

Key Features

  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.
Maxpanda
Maxpanda
Start Price
$118
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Maxpanda

Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows.

Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities.

However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making.

In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

Pros & Cons

  • Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
  • Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
  • Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
  • Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
  • Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
  • Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
  • Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
  • Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.

Key Features

  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: monthly cost depends on the number of work orders and facilities
  • Offers six pricing plans: Basic, Starter, Enhanced, Standard, Pro and Enterprise
  • Cost varies depending on the payment type, yearly payment is $120 less than the monthly payment plan
  • Additional discount available to non-profit organizations
Maintenance Cost
  • Included in the subscription cost
  • Provides phone-based and live chat support for immediate answers to the queries
  • Technical support button is on the dashboard for 24/7 global support
Installation/Implementation Cost
  • Implementation cost is included in the subscription fee
Customization Cost
  • No customization cost
  • Provides six fixed plans for SMB and enterprise users
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is included in the subscription fee
  • Provides built-in multi-data uploader, which allows the user to create or add up to 10,000 buildings, locations, addresses, assets, bins, parts and vendors per page on a single spreadsheet
  • Site Editors, Site Admins, Company Editors and Company Admins have direct desktop access to bulk uploading of datasheets once or multiple times
  • Bulk upload pages are available for each site user
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee

COMPARE THE BEST Maintenance Management Software

Select up to 2 Products from the list below to compare

 
Product
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SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Maintenance Management Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
UpKeep
$45
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
UpKeep
FMX
$59
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
FMX
Hippo CMMS
$35
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Hippo CMMS
Fiix
$45
Annual, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Fiix
eMaint
$69
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eMaint
Maintenance Connection
$45
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Maintenance Connection
IFS EAM
$165
Per User, Monthly
No
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Cloud On-Premise
Mac Windows Linux Chromebook Android
IFS EAM
Limble
$28
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Limble
MPulse
$3,500
Annually
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
MPulse
Maxpanda
$118
Per User, Monthly
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Maxpanda

All Maintenance Management Software (68 found)

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CleanTelligent

by CleanBrain Software
CleanTelligent
CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers. It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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TCMax

by Soaring Software Solutions
TCMax
TCMax is an asset management solution designed to streamline operations across diverse sectors like aviation and manufacturing.The platform offers central control, advanced reporting and tools to simplify inventory management and optimize equipment use.Users praise the system’s comprehensive asset tracking, robust reporting features and streamlined compliance management. However, it's important to be aware of the potential challenges and costs associated with implementing the system.Although there isn't a free version available, organizations can get pricing information through SelectHub.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Benchmate

by Benchmate Systems
Benchmate
Benchmate is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and inventory control, which enhance operational efficiency and reduce downtime. Users appreciate its user-friendly interface and the ability to customize reports, which provides valuable insights into maintenance activities. Benchmate stands out for its affordability and ease of implementation compared to similar products, making it an attractive option for small to medium-sized enterprises. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote. Overall, Benchmate is a reliable and effective tool for organizations seeking to optimize their maintenance processes.
User Sentiment User satisfaction level icon: poor
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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24/7 Software

by 24/7 Software
24/7 Software
24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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eWorkOrders

by eWorkOrders
eWorkOrders
eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education. Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities. User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features. Pros Easy to use interface Affordable for SMBs Mobile app accessibility Decent inventory tools Suitable for basic needs Cons Limited reporting Few integrations Not ideal for complex needs Limited customization Scalability concerns
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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FacilityONE

by FacilityONE
FacilityONE
FacilityOne is a comprehensive facility management software designed to streamline the maintenance and management of physical assets. It caters to a broad spectrum of industries, including healthcare, education, and manufacturing. Key features include asset tracking, work order management, and preventive maintenance scheduling. Users benefit from improved operational efficiency and reduced downtime. Pricing for FacilityOne is typically tailored to an organization's specific needs, making it adaptable for businesses of various sizes. Users often commend its user-friendly interface and robust reporting capabilities, making it a preferred choice over other facility management solutions for its ease of use and scalability. Pros Efficient asset tracking Streamlined work orders Preventive maintenance scheduling Cons Custom pricing Learning curve Integration challenges
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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iM3 SCM

by PeoplePlus Software, Inc.
iM3 SCM
IM3 SCM is a cloud-based solution that provides its users with automated inventory, warehouse, order and repair management. It delivers various functionalities such as fleet management, inventory updates, e-commerce integration, automated contracts, asset management and more. It helps businesses of all sizes manage the day-to-day transactions required to run their value chains. It offers real-time sales orders, work orders and invoices, increases invoicing accuracy and timeliness and reduces inventory costs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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PEMAC Assets

by PEMAC
PEMAC Assets
PEMAC Assets is a web-based system that helps large organizations maintain their assets, reduce downtime, improve safety, manage inventory and track performance. It offers work order management, third-party integration, preventive maintenance, asset management and more. It also provides on-premise consultation and implementation as well as remote installation. It focuses on food and beverage, pharmaceutical, general manufacturing, facilities and transportation industries.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

The Best Maintenance Management Software Is All About Scheduling Maintenance

By Kriti Agarwal, Technical Content Writer at SelectHub

Maintenance Management BG Intro

Maintenance management software maintains a company’s assets and equipment with the main objectives of increasing their life spans and reducing costs.

It conducts regular equipment inspections to determine whether they are functioning optimally. Various maintenance management software has emerged, available in flexible deployment possibilities.

Executive Summary

  • With a maintenance management solution, you can track equipment life spans and performance.
  • Maintenance management software prevents unexpected downtime. It schedules timely maintenance to avoid unnecessary repair costs.
  • Maintenance management software increases efficiency and collaboration in the workplace.
  • A maintenance management solution centralizes maintenance activities under one platform.
  • A successful software search includes gathering requirements, determining the total cost of ownership of products and preparing questions to help you find the right fit.
What This Guide Covers:

What Is Maintenance Management Software?

Maintenance management software is a solution that ensures assets and equipment continue to function efficiently without interrupting production.

It schedules preventive maintenance activities to prevent unexpected equipment breakdowns.

Maintenance management software falls under the purview of computerized maintenance management software (CMMS). It facilitates the digitalization and optimization of facilities, assets, workplaces and maintenance management to simplify workflows, streamline tasks and centralize communication to make maintenance jobs easier.

For an in-depth look at top CMMS solutions with maintenance management capabilities, check out our CMMS comparison report and learn the ins and outs of various products before shortlisting vendors.

Primary Benefits

Maintenance management software brings many benefits to organizations’ maintenance departments.

Maintenance Management Software Categories

Maintenance Management Benefits

From improving safety to increasing productivity to reducing downtime, the right system can automate tasks to keep your facilities in top shape.

Improve Health and Safety

Without regular maintenance, assets and equipment can experience malfunctions and critical failures, which can be dangerous for everyone's safety. Such failures take a greater toll in the form of liability, regulatory discipline or even the loss of human life. In some cases, your business could incur legal and regulatory penalties — especially if it negatively impacts personnel or community safety.

With the correct maintenance management software, you can ensure all safety procedures and features are operational and comply with both national and international regulations. CMMS also helps you track and record equipment breakdowns, asset conditions and employee injury reports.

Reduce Downtime

Asset failures and lengthy repairs are not just maintenance expenses; they impact the productivity and performance of the organization as a whole. Maintenance management software solutions help mitigate these risks by improving visibility and control of all asset and maintenance-related activity. They protect an organization’s enormous capital investments by enabling timely, effective inspections and maintenance of assets and components to reduce downtime, improve efficiency and prolong their useful life.

Leverage Data

Data is the key to making more informed decisions; it enables you to track costs, maintenance and repairs. Maintenance scheduling software allows you to leverage your data to run reports, perform record-keeping for compliance, access real-time information, view all asset-related information on a single platform and concentrate on problem areas.

Prevent Breakdowns

Regular maintenance will help you minimize work loss, optimize your assets' use and avoid frequent breakdowns. In fact, running equipment continuously to the point of failure can cost up to ten times the price of regular maintenance.

Managing a schedule for all maintenance activities is important but can be complicated; you have to use different maintenance strategies for each asset, and it can be difficult to remember them when dealing with more machines. Maintenance scheduling software solves this problem for you; it also allows you to access an overview of performed maintenance and understand how it impacted the asset and whether or not it needs replacement.

Streamline Work Orders

Good maintenance management software help you receive and process maintenance requests, prioritize jobs and streamline processes. You can create, schedule, assign and manage work orders to track progress and use the CMMS program to automatically create work orders upon meeting conditions, ensuring faster action.

Features & Functionality

Work Order Management

Work order management consists of creating, assigning, processing and completing work order requests. These can be apartment maintenance, scheduled upkeep of machinery, oil changes — anything that is a specific maintenance task. Work order management modules streamline these processes through a centralized digital hub and offer features such as technician assignments, recurring tasks, triggered alerts and more.
Preventive Maintenance

Preventive maintenance involves performing routine, non-emergency maintenance on assets before they require repairs, like an oil change rather than an engine replacement. Preventive maintenance programs let managers schedule recurring repair tasks far out into the future to prevent them from falling through the cracks.
Asset Tracking

Asset tracking helps you track asset downtime, warranties, asset depreciation rates and current values. You can use barcodes, QR codes, interactive maps and plans to track the exact location of assets, equipment, parts and sub-components. It also enables you to set an asset hierarchy and store and view assets by name, ID, model, warranty, manuals, location and more.
Asset Management

Asset management refers to the maintenance and upkeep of fixed physical assets like buildings, machines, properties and more. Asset management tasks include scheduling maintenance, monitoring asset condition, supply chain automation and budgeting for asset replacement.
Inventory Management

Some larger enterprises may require a standalone inventory management system, but for most of us, a module of CMMS designed to track spare parts and tools is more than adequate. These capabilities can include procurement, vendor management, supplier management, stockroom management, multi-site tracking, lockout-tagout systems and spare parts logs.

Software Comparison Strategy

To find your perfect match, you have to find the solution that provides the key functions for your needs at the highest standard. First, knowing what you need in the software selection process is important. To get started, check out our interactive CMMS requirements template to ensure you know what you need in maintenance scheduling software.

Every vendor will offer different features, making it important to know what features you need and which ones you don’t necessarily need before checking your requirements list against various offerings. You also need to consider the vendor’s reputation, history and experience.

When you choose between vendors, it is natural for your budget to affect your choice.

After you have narrowed down a few vendors, use our CMMS pricing guide to understand base prices and shortlist the tools that cover all of your requirements within your budget.

Cost & Pricing Considerations

Your final cost will depend on your deployment method, technical requirements, company size and any additional features you decide to include.

Many companies offer subscription-based pricing or perpetual licenses, depending on the deployment method chosen. Some costs to keep in mind regarding on-premise installations include IT resources, hardware maintenance and software updates.

Other factors that affect the cost are customization, integrations, setup, training and maintenance.

The Most Popular Maintenance Management Software

No single solution can be “the best,” as there is no one-size-fits-all solution. That being said, these three platforms are the best CMMS systems in the industry, according to our analysts:

Fiix

Fiix allows you to track progress, decrease downtime, manage assets, work orders and maintenance schedules, optimize performance, and improve workflows.

Fiix

Fiix allows you to track and manage work orders.

It also lets you streamline your communication, gain insight into your business and make data-driven decisions. CMMS failure codes, search tools, asset tags, spare parts management and an integration hub are some of the key features.

UpKeep

UpKeep is a mobile-based computerized maintenance management system suitable for companies of all sizes and types.

UpKeep

UpKeep’s reporting feature helps keep track of the company's progress.

It helps you monitor assets, track stockrooms, schedule preventive maintenance, reduce downtime, manage work orders and automate workflows. It offers an interactive dashboard and assists with procurement management, cost analysis and forecasting, and more.

ServiceChannel

ServiceChannel is a web- and mobile-based software that enables you to manage processes and payments, find contractors, track work orders, reduce expenses, stay compliant, receive timely alerts, and access real-time information.

ServiceChannel

ServiceChannel helps manage and schedule work orders and tasks.

Its features include service automation, reporting, preventive maintenance, energy management and site management.

 

Questions To Ask

Before you select maintenance management software, you need to understand the purpose it will serve in your organization. You can take pointers from the list of questions to ask internally.

Maintenance Management Key Questions To Ask

  • What features do you require to solve your current business problems?
  • Will you need dedicated IT resources? If yes, how much would that cost?
  • What remote management capabilities do you need?
  • Does your CMMS need to integrate with other business software like ERP platforms?
  • What deployment methods are you open to? Does your industry have specific deployment requirements?

The vendor’s caliber, experience, viability and vision for their product should play a role in the software decision. Before you settle on one of the many CMMS companies, find out:

  • What is the vendor’s installation and integration methodology?
  • What does post-implementation training look like from this vendor?
  • How often are product updates released?
  • Does the software leverage the capabilities of the Internet of Things (IoT) and facilitate the convergence of IT and operations technology (IT/OT)?
  • Can this platform integrate with other business software?

In Conclusion

Maintenance management software takes the process of monitoring maintenance jobs and reducing unexpected repair costs. To affirm your decision to buy a CMMS, know the complete advantages of deploying a CMMS.

It collates all information on a single interface and provides various benefits ranging from better efficiency to improved collaboration.

Deciding which maintenance management software suits your needs is critical and you should consider it carefully. The right software will help you manage your maintenance activities, increase asset life spans and reduce downtime.

This guide has provided a solid foundation you can build on during your search, including common features and questions to aid the process.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riya
By Riya Jamble
Technical Content Writer
Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile.
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Shantashree
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
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Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
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Ryan
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”
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