Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs Maxwell Health

ADP Workforce Now vs Maxwell Health

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs Maxwell Health based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

Maxwell Health provides cloud-based tools for HR management, COBRA, payroll, benefits, administration, reporting and compliance management. With a focus on benefits admin for small businesses, it helps employers provide generous plans to employees at low expenses.

Along with benefits, it provides access to information, digital onboarding and forms to improve employee engagement, satisfaction and organizational productivity. It’s fully functional on mobile devices.

$110 Monthly

Free Trial is available →

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Tailored to your specific needs

$30 Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

Small

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Windows

Mac

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Chromebook

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Mac

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Cloud

On-Premise

Mobile

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Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

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Documentation

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Videos

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Knowledge Base

24/7 Live Support

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Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

Remote Connectivity: Employees can access, manage and shop for benefits, as well as engage in employee wellbeing using their mobile app.
Save Time: Automate employee enrollment for benefits and HR-related tasks, helping managers and admins save time and focus on other crucial activities.
Cut Paperwork: Decrease paperwork by replacing employment and onboarding documents and forms with electronic form signing.
Manage Compliance: Receive better business strategy alignment and reduce expenses through overviews of PHI data, insurance carriers and ACA regulatory compliance.
Improve Employee Experience: Employees can understand and compare benefits and mid-year changes, as well as access benefits information in an optimized way.
Streamline Operations: Improve access to information with centralized benefits and employee information that’s managed, stored and accessible anytime via the online portal or mobile app.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

Payroll: Provides a built-in payroll schedule calendar, as well as deduction and demographic insights via the payroll interface. API integration syncs benefits information in real time.
Mobile App: Helps users view, access, edit and manage benefits and health solutions from anywhere.
COBRA: Manages COBRA administration and facilitates compliance for seamless operations. Prepopulates COBRA event information and runs eligibility reports, which can be viewed, downloaded and shared.
HR Management: Optimizes and streamlines HR functions through employee data management. Includes onboarding that has automated signing and reviews on e-documents to improve employee engagement.
Benefits Administration and Enrollment: Supports employee online enrollment with dashboards that simplify the process, making enrollment quick for employees and administrators.
Synchronized Integrations: Provides data synchronization via partnership with major insurance carriers, third-party administrators, HR information systems and payroll vendors.
Marketplace: Pick and curate customized benefits packages including nontraditional and ancillary offerings.
Reporting: Supports customized reporting for employee census, benefits, payroll and more with the help of real-time insights.

Product Ranking

#11

among all
HR Management Software

#172

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

Maxwell Health

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Maxwell Health

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

87%

of users recommend this product

Maxwell Health has a 'great' User Satisfaction Rating of 87% when considering 64 user reviews from 3 recognized software review sites.

5.0 (19)

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4.1 (3109)

4.3 (48)

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4.5 (12)

4.4 (5734)

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4.4 (358)

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4.0 (1769)

4.3 (4)

Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

Streamlined Onboarding: New hires can easily complete required paperwork, select benefits, and learn about company policies, all within a single platform. This reduces administrative burden and ensures a smooth transition for new employees.

Simplified Benefits Administration: Maxwell Health offers a user-friendly interface for managing employee benefits, including enrollment, changes, and terminations. The platform also provides tools for communicating benefits information to employees and tracking enrollment data.

Employee Self-Service: Employees can access their benefits information, make changes to their coverage, and get answers to their questions through a convenient online portal. This empowers employees to take control of their benefits and reduces the workload for HR staff.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Limited Customization: The platform's rigidity can be frustrating for HR teams with unique or complex needs, especially when it comes to benefits administration and open enrollment processes.

Mobile App Shortcomings: The mobile app's functionality falls short of the desktop version, leading to a disjointed user experience for employees who prefer mobile access.

Customer Support Challenges: Getting timely and effective assistance from Maxwell Health's customer support can be difficult, leaving HR professionals feeling stranded when issues arise.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

Maxwell Health has been making waves in the HR tech world, but is it all hype or the real deal? Let's dive into what users have been saying over the past year. Maxwell Health shines when it comes to streamlining benefits administration. Users rave about the platform's intuitive interface and automation features, which save HR teams tons of time and effort. The ability to easily manage employee onboarding, open enrollment, and benefits communication is a major plus. Maxwell Health also stands out for its focus on employee engagement. The platform offers a personalized experience for employees, with easy access to benefits information, wellness programs, and decision support tools. This focus on employee well-being is a key differentiator for Maxwell Health, as it helps companies foster a more positive and productive work environment. However, no software is perfect. Some users have noted that Maxwell Health's reporting capabilities could be more robust, and that the platform can be a bit pricey for smaller businesses. Additionally, while the software integrates with many popular payroll and HRIS systems, there may be limitations depending on your specific tech stack. So, who is Maxwell Health best suited for? Mid-sized to large companies looking to level up their benefits administration and employee engagement will find Maxwell Health to be a valuable asset. The platform's comprehensive features and user-friendly design make it a great choice for organizations that want to streamline HR processes and create a more positive employee experience. However, smaller businesses or those with limited budgets may want to explore more cost-effective options. Ultimately, the best way to determine if Maxwell Health is the right fit for your company is to take advantage of their free trial and see for yourself.

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FAQ

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