ADP Workforce Now vs UZIO

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Our analysts compared ADP Workforce Now vs UZIO based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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UZIO is a SaaS marketplace that provides cloud-based capabilities for HR, payroll, benefits management and other services. Integrated modules enable regional brokers, employees and employers to access the platform through single sign-on. It helps employers go paperless and navigate employee management complexities in a few clicks.

Automated administrative tasks, compliance features, cost and time management, and recordkeeping give managers more time to focus on the growth of the organization, as well as improve employee satisfaction and productivity.
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$110 Monthly
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$2.50/Employee, Monthly
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Tailored to your specific needs
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Smarter Benefit Solutions
Thomas Financials

Product Assistance

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Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Easy and Quick Onboarding: Facilitate an easy, quick and smooth onboarding experience. Upload, configure and view offer letters and agreement templates. New hires have quick, online access to all hiring documents including offer letters, agreement, handbooks and other documents. 
  • Free Trial: Use for 30 days with no obligation to share credit card details to see if it’s worth an investment before committing. 
  • Drive Revenue: Recruiting and retaining the best talent and identifying cost-saving opportunities can help boost revenue. 
  • Synchronized 401(k) Plans With Payroll: A partnership with TAG Resources syncs 401(k) plans with the payroll system. It requires no maintenance and employee contributions get automatically deducted in all pay cycles. Employees can choose from several 401(k) plans for tax benefits and savings. 
  • Engages and Retain Employees: Effective tools for payroll and benefits management help build employee-employer relationships and enhance satisfaction, resulting in higher employee engagement and retention. 
  • Synchronized With Benefits: End-to-end integration enables deductions related to employee benefits to flow automatically into the payroll system without any manual intervention. 
  • Intuitive Dashboard: View and share dashboards, monitor payroll processing and HR activities, gain detailed insights, and plan accordingly. 
  • Self-Service: Employees can access their pay stubs, contractor 1099s and W-2s on the platform anytime, reducing the burden on HR staff. 
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Tax Administration: Payroll experts handle all state and federal taxes for users, filing taxes with the appropriate government agencies at the time of running payroll. 
  • Automatic Salary Changes: The payroll system processes automated salary changes each time an update is made to an employee’s compensation. 
  • Benefits: Users can access a consolidated list of premium carrier benefits along with broker partners that they can customize to match their situation. 
  • Onboarding and Off-Boarding: Tools for application tracking, reminders and alerts, document sharing, and task assignment facilitates easy and quick onboarding and off-boarding. 
  • Time Off Tracking: Automates processes to reduce the efforts and time involved in PTO while improving accuracy. It lets users automatically create, manage and view employee leave policies via the PTO tool. 
  • Garnishments: The payroll system supports fund payments to agencies in the child support domain only. It is necessary for employees to have garnishments that can be deducted straightaway from the employee’s paycheck. 
  • Decision Support System: Performs a thorough analysis of answers and feedback from employees on health-related needs. It then uses this information to make recommendations for health benefit plans. 
  • Payroll Tax Management: Payroll experts that stay updated with the latest changes in regulations and tax laws are available to help users understand and efficiently manage payroll taxes. 
  • Multiple Earnings: Users can choose from a predefined list or create their earnings based on what their business needs. 
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Product Ranking

#11

among all
HR Management Software

#109

among all
HR Management Software

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Analyst Rating Summary

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86
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84
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
UZIO
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 86 56 84 94 23 88 89 69 94 62 84 86 77 61 51 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

ADP Workforce Now
UZIO
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 96 50 72 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 10989 reviews
Excellent User Sentiment 280 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

90%
of users recommend this product

UZIO has a 'excellent' User Satisfaction Rating of 90% when considering 280 user reviews from 4 recognized software review sites.

5.0 (19)
n/a
4.1 (3109)
4.4 (85)
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4.53 (95)
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4.4 (358)
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4.0 (1769)
5.0 (5)

Awards

SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for Training.

Training Award

UZIO stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Streamlined Onboarding: New hires can electronically complete and sign documents like W-4s and I-9s before their first day, saving time for both HR and employees.
Centralized Employee Data: UZIO provides a single platform for storing and managing employee information, including payroll, benefits, and time-off requests, reducing the need for multiple systems and spreadsheets.
Automated Payroll: The platform automates payroll calculations and tax filings, minimizing the risk of errors and ensuring compliance with regulations. This can be a significant time-saver for HR teams.
Benefits Administration: UZIO simplifies the process of enrolling employees in benefits plans and managing changes, such as adding dependents or updating coverage levels.
Time and Attendance Tracking: Employees can easily track their time worked, request time off, and view their accrual balances, while managers can approve requests and monitor attendance data.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Limited Customization: UZIO's payroll features may lack the flexibility needed for complex compensation structures or unique business requirements.
Learning Curve: The platform's interface can feel overwhelming for new users due to its extensive features and functionalities.
Mobile App Limitations: The mobile app may not offer the full range of features available on the desktop version, potentially hindering on-the-go HR management.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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UZIO has carved out a niche for itself in the crowded HR software market. Users frequently highlight its intuitive interface and comprehensive suite of features as standout qualities. The platform's ease of use, even for those with limited technical expertise, is a recurring theme in user feedback. This user-friendliness is attributed to the platform's logical layout and clear instructions, making it simple to navigate and complete tasks. UZIO's extensive features, encompassing everything from payroll and benefits administration to talent management and employee onboarding, are also praised for their depth and effectiveness. Users appreciate the ability to manage all HR functions within a single platform, eliminating the need for multiple software solutions. However, UZIO is not without its drawbacks. Some users point out occasional glitches and slow loading times as areas for improvement. These performance issues, while infrequent, can disrupt workflow and cause frustration. Additionally, the platform's extensive customization options, while generally seen as a strength, can be overwhelming for some users who prefer a more streamlined experience. Despite these shortcomings, UZIO is generally considered a reliable and valuable tool for businesses of all sizes. Its user-friendly design, comprehensive features, and strong customer support make it a compelling option for organizations seeking to streamline their HR processes. The platform is particularly well-suited for small to medium-sized businesses that require a robust HR solution but may not have dedicated IT staff.

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