Our analysts compared EPAY HCM vs SuccessFactors based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.
This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.
In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.
Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.
SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.
It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.
Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.
SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.
Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.
SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.
For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.
among all HR Management Software
EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.
SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.
EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for Document Management.
Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.
SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.
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