Justworks vs PrismHR

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Our analysts compared Justworks vs PrismHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PrismHR Software Tool

Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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PrismHR offers flexible, customizable and efficient solutions to support the comprehensive payroll, benefits and HR management requirements of small businesses and HR service providers. It provides assistive capabilities through the six key modules: platform, payroll, talent, time, employee portal and benefits.

Its marketplace offerings include tools for financial wellness, identity protection, time and attendance, voluntary insurance, compliance, consulting services, taxes and more. These add-on capabilities are pre-integrated and give HR providers validated connections.
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Product Insights

  • Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
  • Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
  • Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
  • Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
  • Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
  • Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
  • Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
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  • Lowers Risk: Address compliance-related issues to reduce risks, and stay up-to-date and informed about the latest legislation updates like COBRA. 
  • Improves Operational Efficiency: Automatic flow and sharing of data across the platform’s modules reduces manual work, saves time and leads to enhanced efficiency. The integrated application requires users to feed in data just once and then shares it among all modules. 
  • Promotes Business Growth: Promote productivity and business growth through several solutions and tools such as hiring, onboarding, performance management, reporting, payroll and benefits. 
  • Boosts Revenue: Improve revenue with automation features that help the company to save on costs by needing fewer employees. 
  • Saves Costs: Managers can create a fair benefits and compensation plan based on performance, helping save unnecessary expenses. 
  • Manages Financial Wellness: Helps manage finances via health saving accounts, electronic pay cards and financial education. 
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  • Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
  • Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
  • Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
  • Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
  • Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
  • Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
  • Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
  • Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
  • Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
  • International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
  • Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.
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  • Talent Management: Helps talent managers find, recruit and retain the best performing employees. Facilitates applicant tracking, employee onboarding and performance management. 
  • Employee Benefits: Small businesses can create affordable benefits packages that suit their requirements. Cuts paper usage and encourages greater transparency, accuracy and security for benefit enrollment and employee record-keeping. 
  • Payroll Management: Execute quick and efficient payroll processing, with the assistance of a variety of tools that help managers review timesheets and calculate, review, approve and process payroll. Offers real-time auto pay or wire transfer. 
  • Time and Labor Tracking: Provides accurate details like employee login information, idle time and productivity, which help reduce labor costs, administration expenses and compliance risk. Employees can clock in or out, request time off, view timesheet entries and share messages, all through a single dashboard. 
  • Employee Portal: Managers and employees can have easy access to HR and payroll information through any device 24/7. The configurable dashboard helps view and manage benefit details, pay stubs, PTO requests, tax documents, event and holiday calendars, and HR support contact information. 
  • Reporting and HR Analytics: Provides real-time reporting in all human capital and recruitment management scenarios with automated payroll, report sharing and role-based permissions to view data. The HR analytics dashboard offers ease of access and a view of employee reports, along with prebuilt and custom templates. 
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Product Ranking

#48

among all
HR Management Software

#15

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 0 0 63 0 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 413 reviews
Great User Sentiment 24 reviews
94%
of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

84%
of users recommend this product

PrismHR has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 3 recognized software review sites.

4.4 (20)
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Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Benefits Management. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Benefits Management Award

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Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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Intuitive Interface: Users praise PrismHR for its user-friendly interface, making it easy to navigate and find information quickly.
Robust Reporting: The platform offers comprehensive reporting features, allowing businesses to generate detailed reports on various HR metrics, such as employee turnover and compensation.
Efficient Payroll Processing: PrismHR streamlines payroll processing, automating calculations and reducing the risk of errors.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Reporting Limitations: Users have expressed frustration with the limited reporting capabilities, finding it difficult to extract specific data or customize reports to meet their analytical needs.
System Complexity: The platform's intricate design and navigation can be challenging for new users to grasp, leading to a steep learning curve and potential inefficiencies.
Customer Support Concerns: Some users have reported difficulties in obtaining timely and effective support from PrismHR, impacting their ability to resolve issues promptly.
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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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In the last year, PrismHR has garnered a mixed bag of user reviews, highlighting both its strengths and weaknesses. Users appreciate the software's user-friendly interface and comprehensive suite of features, covering everything from onboarding and payroll to benefits administration and performance management. It's like having a Swiss Army knife for your HR needs. However, some users have expressed concerns about the software's premium pricing and occasional hiccups with customer support. When stacked up against its competitors, PrismHR stands out with its robust functionality and scalability, making it a suitable choice for businesses of all sizes. Its ability to handle complex HR processes, especially for small and medium-sized businesses (SMBs), is a major plus. However, its higher price point compared to some competitors might give budget-conscious businesses pause. Ultimately, the decision of whether PrismHR is the right fit boils down to individual needs and priorities. For businesses seeking a comprehensive and scalable HR solution and are willing to invest in it, PrismHR could be a game-changer. But for those on a tighter budget or with simpler HR requirements, exploring alternative options might be wise.

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