Our analysts compared UKG Pro vs Oracle HCM Cloud based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.
UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.
UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.
Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.
Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.
Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.
As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.
Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.
Oracle HCM Cloud, also known as Oracle Fusion Cloud HCM, is a full-featured set of tools designed to help with modern HR and talent management. With a user sentiment of 83% and a product score of 84, it earns recognition as one of our top five HR products. It’s also featured as number one on our leaderboard for applicant tracking and platform capabilities.
It combines advanced analytics and various modules to meet your diverse HR needs, whether you're operating on a smaller scale or at a global organization.
HCM Analytics within Oracle Cloud shines a light on key workforce insights, helping even entry-level HR professionals make informed decisions about diversity, employee retention and talent acquisition.
Modules like workforce management, talent profiles, diversity and inclusion, and performance management are pre-built for quick deployment and usage so your team can hit the ground running without having to customize everything from scratch.
The human resources component offers core functionalities, including benefits administration, workforce directory and predictive workforce modeling. It ensures compliance with local regulations while enhancing operational efficiency through features like HR help desk support, advanced HCM controls using AI and a digital assistant for streamlined processes.
Talent management capabilities encompass recruiting, onboarding, performance tracking, career development and succession planning.
Users appreciate 24/7 support via chat and phone, managing the entire employee lifecycle in one place, and a design that's simple and easy to navigate. On the flip side, some users had a hard time customizing the system and found implementation tricky.
Pricing starts at $4 per employee per month, and you can request a free trial.
Overall, when it comes to accurately monitoring and assessing employee performance, ensuring the secure handling and storage of employees and managing the recruitment process, Oracle HCM Cloud is good to have in your corner.
It also lands in our top ten for several major categories, such as benefits management, compensation management, employee onboarding, employee self service and learning management, just to name a few.
It fully supports certifications and G Suite and Office 365 integrations. With additional modules, it allows AI-based dashboard views, which leading competitors UKG Pro, Paycor and SuccessFactors don't currently support.
among all HR Management Software
UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.
Oracle HCM Cloud has a 'great' User Satisfaction Rating of 83% when considering 1530 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.
SelectHub research analysts have evaluated Oracle HCM Cloud and concluded it earns best-in-class honors for Applicant Tracking and Recruiting, Platform Capabilities and User Support.
UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.
According to our data, Oracle HCM Cloud leads in succession management, reporting, applicant tracking, and recruiting and payroll management.Oracle HCM Cloud is tailored to meet diverse human capital management needs across various industries for businesses of all sizes. Users commonly appreciate its seamless integration capabilities and user-friendly mobile access. The platform's robust management features ensure reliable maintenance and security for data privacy.However, initial setup can be challenging, requiring a learning curve for new users. Feedback from users highlights areas such as referral tracking, interview feedback workflows and job offer processes that lack customization options.Additionally, some users have noted limitations in the reporting functionality, suggesting room for improvement in data analysis capabilities.Oracle HCM Cloud operates on a pricing model starting from $4 per employee per month, making it accessible for varying business sizes. It offers a free trial for prospective users to explore before committing.Training resources include live online sessions, videos and webinars. It also has comprehensive support options such as email, phone, chat, FAQs, forums, a help desk, knowledge base and a ticketing system. 24/7 live support ensures assistance is available whenever needed.Industries commonly leveraging Oracle HCM Cloud include technology, finance, healthcare, manufacturing, and retail sectors, benefiting from its scalable solutions and tailored industry-specific functionalities.Oracle HCM is well-regarded for its user-friendly interface, effective integration of HR functions, and strong customer support. It provides significant benefits in streamlining HR processes and enhancing data reliability.In contrast, it struggles with customization, mobile application robustness and user communication. The quarterly release cycle can also be a hurdle for some organizations, though it typically becomes more manageable over time.Organizations with robust in-house IT capabilities are particularly well-positioned to deploy and manage Oracle HCM Cloud effectively, maximizing its potential benefits for their HR management needs.
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