UKG Pro vs UKG Ready

UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

User reviews from the past year indicate UKG Ready is a comprehensive human resources management software solution best suited for small and mid-sized businesses, but may not be the best fit for every organization. Users praise UKG Ready for its user-friendly interface, robust reporting and analytics, and seamless integration with other business software, such as accounting and CRM software. For example, one user noted the software's intuitive design made it easy to navigate and complete tasks efficiently. Another user highlighted the value of the detailed reports, which provided actionable insights into key HR metrics, enabling data-driven decision-making. However, some users have reported that the software can be expensive and may require a significant upfront investment. Additionally, some users have found the initial setup and implementation process to be somewhat complex and time-consuming. UKG Ready differentiates itself from competitors by offering a mobile app that allows employees to access their information and manage tasks on the go. This feature is particularly beneficial for businesses with remote or mobile workforces. Users also appreciate the strong customer support provided by UKG, noting the team's responsiveness and helpfulness in resolving issues. Overall, UKG Ready is a solid choice for businesses seeking a comprehensive HR solution with a user-friendly interface, robust features, and reliable customer support. However, businesses with limited budgets or those seeking a simple solution with minimal setup may want to consider alternative options.