UKG Pro vs Vibe HCM

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Our analysts compared UKG Pro vs Vibe HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Vibe HCM Software Tool

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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Vibe HCM unifies core human resources capabilities surrounding transactions and compliance, along with strategic employee engagement. The SaaS-based software includes recruiting, onboarding, core HR, time and attendance, communication and connection, talent development and recognition, payroll, compliance, benefits management and engagement measurement. It’s suitable for medium and large businesses.

There are two different versions of the product available to deploy. Essentials is best for businesses that need to get up and running quickly but want the ability to upgrade in the future. Edge is suitable for those whose complex requirements call for customization and advanced capabilities.
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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Accelerate and Simplify Onboarding: HR admins can configure personalized preboarding and onboarding programs for new recruits. Features include welcome emails, videos, personalized messages, org charts, mentor assignment, live chat, access to new hire communities, online learning, new hire compliance and suggested activities (profile completion, benefits review, etc). This allows new hires to quickly acclimate and become engaged. 
  • Address Talent Gaps: Talent charts enable you to quickly visualize your workforce and identify gaps that you need to address. With this insight, you can assess talent in real time. The solution includes the following charts: performance, engagement, 9-box and succession, diversity, compensation, span of control, social contributions and regrettable turnover. 
  • Analyze Employees in Real Time: Talent cards are similar to talent charts but offer at-a-glance insights at the employee level. They provide individual snapshots of various talent-related metrics like compensation, performance, social contributions, succession and 9-box. 
  • Understand Your Workforce Better: With Vibe Insights’ proprietary algorithm, it’s possible to measure each employee’s engagement level. The program does this by tracking login activity and usage data (i.e., how an employee interacts with other employees, groups, and content throughout the system). In addition to predicting potential satisfaction, this helps you uncover retention issues and identify areas where employees need support. 
  • Make Decisions Backed by Data: Vibe Insights is built to be accessible for all users, even those without extensive technical skills. It allows you to create custom reports from scratch using drag-and-drop and filtering capabilities. Dashboards provide visuals that are easy to share. These tools enable you to analyze data from dozens of critical sources throughout the employee lifecycle so your organization can make data-driven decisions. 
  • Deliver a Seamless Experience Across All Devices: Vibe HCM is built using progressive web app (PWA) technology, which means the HR portal works like a mobile app. Users gain full access to the platform from any browser on any internet-connected device without needing to install an app. This provides a completely seamless user experience. The PWA capabilities ensure the platform is always updated, responsive and accessible offline. 
  • Cultivate Employee Growth: The system supports 360-degree performance evaluation so every employee can receive in-the-moment feedback that’s relevant and actionable. It also provides user-friendly tools that team leads and managers can use to engage in continuous coaching with employees. 
  • Centralize Collaboration: Vibe HCM allows you to create multiple work communities based on roles, tenure, programs and interests. Activity streams within the community hub make it easy for employees to converse and collaborate. It supports advanced features such as tagging, featured posts and multiple media types. 
  • Help New Hires Feel Welcome: The solution lets you embed videos from existing employees and add live chat functionality for new hires to connect with other employees. This helps them become familiar with the organization and feel accepted from day one. 
  • Build a Strong Culture: The solution includes tools for creating wellness, employee support and volunteer programs as part of your employee benefits. This helps your organization stand out as a socially responsible, people-centric company, which attracts employees and increases loyalty. 
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Payroll Processing: Vibe HCM allows you to execute payroll on time and without errors. Reports, a general ledger you can customize, and wage garnishments are among its features. 
  • Benefits Administration: Capabilities include automated life events and enrollments, benefits programs, total rewards statements and ACA compliance to keep your organization in line with regulations. 
  • Recruiting Management: With Vibe HCM, you can automate the applicant tracking and hiring process. The solution allows you to sync applicant LinkedIn profiles, and it promotes the social sharing of job posts across social networks and communities. You can configure applicant questions, view timelines, manage job postings, schedule interviews, generate reports, source talent internally, make bulk updates and more. Features like I-9, EEO reporting and e-verify ensure compliance. 
  • Organization Management: This feature enables you to organize your company’s departments, teams, jobs and other units via org charts. Drag-and-drop tools and built-in approvals make it easy to manage and update your organization’s structure. 
  • Time and Labor Management: These tools are integrated into the overall platform for more effective tracking. The module delivers mobile access, time-off requests, work schedules, cost tracking at different intervals (monthly, weekly, etc.) and more. Users can record time via punch-in or timesheets. 
  • Training Tools: The LMS module helps your organization support agile learning by offering content development. You can create and publish training materials at any time, as well as build personal networks. Peers can share content and collaborate within communities. Built-in intelligence algorithms can recommend which sessions are most relevant to employees, so they don’t have to guess or search on their own. You can also offer and manage certifications and licenses, if needed. 
  • Employee Surveys: Vibe HCM offers several ways to continuously measure engagement and employee sentiment. Pulse surveys allow you to gather timely feedback whenever needed and can be used at the company or team level. Life cycle surveys automatically trigger when an employee reaches preset milestones or events with your company. 
  • Self-Service: Both managers and employees have access to self-service capabilities. Managers are able to process transactions while employees can view their profile information and make updates as necessary. It also supports automating recurring processes like new hires, terminations, promotions and pay changes. 
  • Branded Career Sites: Your organization can deploy career sites that are both internal- and external-facing. The sites feature a responsive design, making them mobile-friendly. You can incorporate company branding along with photos, videos and company messages to deliver customized content that reflects your organization. 
  • Employee Recognition Banner: The platform includes a rotating banner to help employees gain recognition within your company. The banner displays the most recent messages on the platform homepage. 
  • Global Support: The solution includes the ability to set multiple languages and currencies for organizations that operate globally. 
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Product Ranking

#2

among all
HR Management Software

#22

among all
HR Management Software

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Analyst Rating Summary

85
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 82 86 76 100 97 95 92 71 97 94 81 92 100 85 78 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 69 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 107 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Vibe HCM has a 'great' User Satisfaction Rating of 88% when considering 107 user reviews from 5 recognized software review sites.

n/a
4.1 (14)
4.2 (1497)
4.4 (56)
4.2 (601)
4.0 (10)
4.3 (531)
4.8 (10)
4.4 (1422)
4.5 (17)

Awards

SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Payroll Management, Succession Management and Professional Services and Maintenance.

Analysts' Pick Award
Document Management Award
Payroll Management Award
Succession Management Award
Professional Services and Maintenance Award

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Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Easy to Use: 90% of reviewers who mention ease of use feel it’s easy to manage employee information and use features such as payroll and performance evaluations.
Customer Support: All reviewers who refer to customer support observed that queries are taken seriously and technical support is always available via phone or email.
Customizable: The software can be highly personalized, according to 65% of reviewers who mention customization.
Affordable: All reviewers who mention pricing state Vibe HCM is affordable.
Security: The system has robust security features, making it safe and secure to use, according to all users who reference this aspect.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Requires Training: 60% of reviewers who mention usage feel that the learning curve is challenging and the software is a bit complex to understand in the beginning.
Not for Small Companies: The software is not ideal for small or startup organizations due to the skill required, as observed by 80% of reviewers who mention the size of business.
Requires Strong Network: All reviewers who refer to speed asserted that the software requires strong connectivity to run without errors.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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Vibe HCM is a unified platform having features such as talent, recruiting, onboarding, engagement, analytics and payroll. Many reviewers noted that the software requires skilled manpower for effective operation, so it may not be ideal for small organizations with limited technical resources. Also, becoming familiar with the application may take a relatively long time. However, the ease of use, strong security, quick customer service and customizable workflows make Vibe HCM a complete package that can provide a fruitful HR experience.

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