Appian Reviews & Pricing

Key Features

• Low Code Development: Create engaging, collaborative business apps with low code development tools that require no coding experience and deploy on various channels. Run business on mobile, desktop or any digital platform with ease. Integrate and connect IoT devices to important business applications. 
  • Pre-Built UIs: Enhance customer experience with pre-built UIs. Connect enterprise data with pre-built connectors for RDBMS, Salesforce, and Microsoft without any coding. Break down data silos and view data in a single, personalized interface. Ensure that the important applications run with 0% downtime and Recovery Point Objective in one minute. 
  • Multi-Experience Development: Provide desktop experience on responsive web apps from any device. Boost wearable solution experience with push notifications and custom API integration. Get an uninterrupted workflow by working from one device and continuing on another. 
  • Work Offline: Start work offline and submit it once connected to the internet. Enrich user-specific interactions and boost custom AR/VR experience with integration. Enhance customer experience with virtual assistants, intelligent chatbots, and real-time interaction tools. 
  • Mobile Development: Create fast apps with reusable components and visual design tools that work on any device. Make changes in real-time. Build engaging mobile apps and add images, signatures, voice, pictures, or any other type of file using native device functionalities. 
  • Testing and Compliance: Ensure compliance with third-party audits and certifications. Get comprehensive static and dynamic security testing, penetration testing, and third-party validation. Adhere to AppConfig Community standards and guidelines. Provide secure mobile engagement with Access Department of Defense-approved programs. 
  • Data Integration: Minimize the possibility of errors with the testing capabilities of built-in integration and design tools. Store and reuse properties across integrations. Build custom error handling for each integration and boost integration with over 60+ built-in templates. Break down data silos and improve decision-making. Resolve queries faster with real-time interaction and secure data sync capabilities. 
• Complete Automation: Create workflows with automation tools and add them to the applications using AI. Send emails and create databases without code. Design user interface, forms and dashboards and embed them into the apps. Bring all the data into a single, actionable platform and empower mobility with no extra development. Minimize technical debt with instant deployment and easy to configure APIs. 
• Process Execution: Monitor and manage process execution or the status of the performance in real time. Make use of dynamic reporting to gain detailed insights into processes and tasks. Get work done quickly by assigning role-based tasks. Escalate tasks automatically or manually. Strengthen user collaboration with case management capabilities by providing users with access to data and get faster outcomes. 
• Robotic Process Automation: Create bots with low code design tools and make them up and running with packaged libraries and credentials. Get faster time to value by deploying fully functional bots. Get end-to-end process control and monitor automation activities from request to completion. 
• AI Recommendation: Boost automation with AI recommendation engine and process compatibility scores. Create unlimited bots and deploy in Windows and Linux for an optimized cost. Engage user experience by creating apps with automation. Manage exceptions and ad hoc capabilities dynamically. Put people in control of application development and data integration. 
• Artificial Intelligence: Connect data to processes with low code tools and use machine integration to train models. Record data from structured and semi-structured documents and scale AI applications. Extract data from documents with intelligent document processing. Automate regular tasks and determine the next best step with AI. Manage case management by gaining recommendations and sentiment analysis in real time. 
• Intelligent Document Processing: Auto classify and extract data with the AI without setting up and maintaining templates. Ensure improvement with AI learning from human behavior and patterns. Quickly adapt to document changes without affecting the workflow. Check whether or not the data in the document is compliant with the decision table. 
• Case Management: Handle the unexpected with predictable, reliable processes. Gain full transparency into the process and solve adverse incidents with incident management. Make quick and well-informed decisions by accessing complete information on a single platform. Ensure immediate action against any problem with automated alerts, and tasks. Keep track of key performance indicators and metrics with real-time analytics and reporting. 
• Decision Rules: Configure decision tables and create rules based on the open decision model and notation. Ensure that the results are unique by configuring a customized set of rules. Empower collaboration and scale with conditional settings. Check rules overlapping and gaps in real-time. Improve productivity, simplify workflow and manage document processing with robotic process automation.  



Limitations

At the time of this review, these are the limitations according to user feedback:


•  Can’t customize set features. 
•  Complex process models. 
•  Poor scalability. 
•  Basic monitoring capabilities. 
•  Lack of documentation. 
•  Costly for small and medium enterprises. 



Suite Support

mail_outlineEmail:[email protected].
phonePhone:(703) 442-8844.
schoolTraining:Access info on various system topics from the Resource Center and the Learn section.
local_offerTickets:Submit tickets by opening a new case in the support section.