Categories:

#7

Kissflow is ranked #7 in the EPM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Kissflow Pricing

Based on our most recent analysis, Kissflow pricing starts at $15 (Per User, Monthly).

Price
$
$
$
$
$
i
Starting From
$15
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Kissflow is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Kissflow:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Kissflow Benefits and Insights

Why use Kissflow?

Key differentiators & advantages of Kissflow

  • Increase Diversity: Manage business activities like vendor payment, hiring onboarding, purchase order and more with over 50 installed applications. 
  • More Global Support: Access in more than 120 countries. Provide support for multiple foreign languages like Spanish, Portuguese and more.  
  • Easy to Use: Design and deploy immediately as per the business needs without any coding experience. Manage vendor contracts and favorably renegotiate terms with automation.  
  • Saves Money: Automate otherwise manually-run tasks and minimize the use of paper and overall operational cost. Optimize resources and eliminate waste.  
  • Improve Operational Efficiency: Automate business operations and identify and correct bottlenecks and errors in the workflow without making any changes. 
  • Visibility: Gain visibility through customized dashboards and track multiple key performance indicators in one place. Understand the insights to improve things keeping the team informed and encouraging accountability.  
  • Simplify Document Management: Minimize the possibility of errors or duplication with automation. Simplify data organization and retrieval. Secure sensitive information with role-based access. 

Industry Expertise

Kissflow is particularly well-suited for businesses of all sizes, especially those in the Information Technology and Services industry. It's also popular with companies that have between 50 and 200 employees and generate over $1 billion in revenue.

Synopsis of User Ratings and Reviews

Based on an aggregate of Kissflow reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: Kissflow is known for its user-friendly interface, which allows even those with minimal coding experience to easily create and manage workflows.
  • Customization: The platform offers a high degree of customization, enabling businesses to tailor applications to their specific requirements.
  • Integration: Kissflow integrates seamlessly with popular business tools, such as Google Workspace applications, enhancing its versatility and usefulness in various business environments.
  • Automation: A key strength of Kissflow is its robust automation capabilities, allowing businesses to automate tasks like approvals and notifications, thereby improving efficiency and reducing manual effort.

Cons

  • Steep Learning Curve: Users transitioning from no-code platforms might find Kissflow's extensive customization options challenging to master quickly.
  • Limited API Integration: Businesses heavily reliant on integrating with a diverse range of software might find Kissflow's API support restrictive.
  • Inefficient Search Function: Locating specific documents can be cumbersome as the search function requires precise inputs for accurate results.
  • Occasional Dashboard Glitches: Some users have reported experiencing occasional glitches and instability with the platform's dashboard, impacting workflow visibility.

Researcher's Summary:

Can Kissflow help your business operations flow smoothly like a well-choreographed dance? User reviews from the past year suggest that for many, the answer is a resounding yes. Kissflow consistently earns praise for its user-friendly interface, which empowers even non-technical users to build custom applications and automate workflows with ease. This accessibility is a key differentiator, as it reduces reliance on IT departments and empowers business users to directly address their needs.

However, this ease of use comes with a caveat: some users find the learning curve steep, particularly when exploring the platform's extensive customization options. While Kissflow excels at simplifying app development, mastering its full potential may require a significant time investment. Furthermore, while the platform generally receives high marks for its functionality, some users express room for improvement in customer support. Despite these challenges, Kissflow's strengths in user-friendliness, customization, and integration make it a compelling choice for businesses seeking to streamline operations and embrace digital transformation. Its ability to empower citizen developers and automate tasks makes it particularly well-suited for organizations looking to improve efficiency and reduce their dependence on traditional IT development cycles.

Key Features

  • Business Process Mapping: Use flowcharts, graphs and symbols to visualize how the business is performing from beginning to end. Help stakeholders understand how it’s functioning. 
  • Automation: Automate rule-based repetitive steps with cloud-based operation automation. Eliminate manual tasks and boost visibility and tracking. Keep all automated workflows in a single platform. 
  • Real-time Notification: Alert teams about the new tasks with customizable, automated notification and send reminders about upcoming operations and approvals. Personalize alerts for email and mobile as well. 
  • Security: Get premium grade Google-cloud environment security and encrypt the entire data using SSL over HTTPS. Ensure data prevention loss by storing data in multiple geographies for enhanced backup and recovery. 
  • Predefined App Templates: Install ready-made applications from the marketplace. Avoid redundant work by using ready-to-go templates and customizing them per business demands. 
  • Single Sign-On: Login with a single set of credentials across multiple independent platforms. Allow the IT department to grant permission and track activities. 
  • Role-Based Access Control: Customize which operations and tasks can be viewed and edited depending upon a team’s organizational role. Approve requests without making any changes to the history of permissions granted or rejected. 
  • Cross-Platform Integration: Connect business apps to other systems with web nooks and open APIs. Integrate with more than 400 cloud-based service providers with Zapier end point.  
  • Reporting and Analytics: Analyze, view and process workflow information from the built-in reporting. Keep tabs on progress to determine the estimated completion time. Export report data, configure ad hoc reports and view KPIs. 
  • SLA Status Indicators: Prioritize the important tasks with color-coding. Highlight to-do items that need immediate attention.  
  • Drag-and-Drop Interface: Simplifies the process of building applications by allowing users to visually design workflows and forms without writing code.
  • Customizable Workflows: Enables users to create tailored workflows that fit specific business processes, from simple approval chains to complex multi-step procedures.
  • Integration Capabilities: Supports seamless integration with a variety of third-party applications and services, such as Google Workspace, Microsoft Office 365, and Slack.
  • Real-Time Analytics: Provides actionable insights through real-time data analytics and reporting, helping users make informed decisions based on up-to-date information.
  • Role-Based Access Control: Ensures data security and compliance by allowing administrators to define user roles and permissions, restricting access to sensitive information.
  • Mobile Accessibility: Offers a mobile-friendly interface, enabling users to access and manage workflows on-the-go via smartphones and tablets.
  • Pre-Built Templates: Includes a library of pre-built templates for common business processes, such as employee onboarding, expense management, and leave requests, to accelerate application development.
  • Collaboration Tools: Facilitates team collaboration with features like task assignments, comments, and notifications, ensuring everyone stays on the same page.
  • Form Builder: Allows users to create custom forms with various field types, validation rules, and conditional logic to capture and process data efficiently.
  • Automated Notifications: Keeps stakeholders informed with automated email and in-app notifications triggered by specific events or actions within the workflow.
  • API Access: Provides robust API access for developers to extend the functionality of Kissflow and integrate it with other systems and applications.
  • Document Management: Offers document storage and management capabilities, allowing users to attach, share, and collaborate on documents within workflows.
  • Audit Trails: Maintains detailed audit logs of all actions and changes within the system, ensuring transparency and accountability for compliance purposes.
  • Custom Reports: Enables users to create custom reports and dashboards to visualize key metrics and track the performance of workflows and processes.
  • Multi-Language Support: Supports multiple languages, making it accessible to users in different regions and enhancing global collaboration.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Hard to collect multiple POs from the same supplier. 
  •  Needs better control of homepage view. 
  •  App is slow. 
  •  Difficult to find data older than 6 months. 
  •  Accessing submitted information can be confusing. 
  •  Incomplete Zapier Integration. 

Suite Support

mail_outlineEmail:Product support is available through chat.
phonePhone:44-22-540-540.
schoolTraining:There are different resource materials and courses available for developers and managers in the Academy.
local_offerTickets:No information available.

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings

Compare EPM Software

These are the products most often compared to Kissflow.