Zingtree Pricing

Based on our most recent analysis, Zingtree pricing starts at $25.

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Training Resources

Zingtree is supported with the following types of training:

The following support services are available for Zingtree:

Why use Zingtree?

Simplify Processes: Configure interactive decision trees to create documents, send emails and route communications automatically. Scale and change trees as needed.
Integrate Easily: Connect to a suite of tools such as CRM, call centers and data sources with webhooks and APIs.
Offer Quick Resolutions: Self-service and knowledge base resources allow customers to get answers to queries without connecting to agents, and agents to focus on more complex tasks.
Build, Maintain and Follow Through: Minimize the need for IT work with no-code solutions to adapt scripts, decision trees and workflows quickly.

Caters to hundreds of businesses of all sizes across multiple industries.

Average customer reviews & user sentiment summary for Zingtree:

192 reviews

88%

of users would recommend this product

CRM Integrations: Allow agents to access call scripts and customer information on the same screen.
Command Changes: Publish changes to the call script instantly with version control.
Agent Feedback: Allow agents to give feedback on call scripts based on customer interaction.
Embeddability: Insert call scripts into a call center platform or CRM and launch from a browser.
Instant Notes: Transfer transcripts automatically to the call notes section of CCaaS or CRM.
SSO: Control access based on user’s IP address, login information and more.
Task Manager: Create tasks for peers and agents to encourage collaboration and fill gaps.
Snapshots: Manage version control and check what edits were made and when.
Customer CSS: Customize the look and feel of trees according to company needs and branding.
Troubleshooters: Allow customers to access a self-service help center and solve queries without assistance from an agent. Publish company materials in interactive articles, community sections, webinars, videos and FAQs.
Product Selector: Help customers or visitors sort through all the given options on the website and pick the right products.
Quote Generator: Encourage new business by allowing end-users to generate price quotes automatically.
Call Routing: Route customers to the most appropriate agents, reducing resolution time.

At the time of this review, these are the limitations according to user feedback:

Phone: Not mentioned on the website.

Training: Access the knowledge base for more information.

Tickets: Fill out a form online to get a response or call back from a customer care representative.