Cartegraph Reviews & Pricing

by Cartegraph Systems | Founded 1994, Dubuque, IA

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What is Cartegraph?

Industry Specialties: Government, Education, Utility, Transportation, Water.

Cartegraph is a sophisticated enterprise asset management (EAM) software designed to streamline operations for municipalities, utilities, and other public sector organizations. It excels in managing infrastructure assets, work orders, and maintenance tasks, providing a comprehensive solution for asset lifecycle management. The software is particularly beneficial for industries that require meticulous tracking and management of physical assets, such as local governments and public works departments. Users appreciate its intuitive interface and robust reporting capabilities, which enhance decision-making and operational efficiency. Unique features include real-time data analytics, mobile accessibility, and seamless integration with GIS systems, allowing for precise asset mapping and management. While specific pricing details are not publicly disclosed, Cartegraph typically offers flexible pricing models based on the number of users and specific organizational needs. For tailored pricing information, potential users are encouraged to contact SelectHub for a personalized quote.

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User Sentiment

Based on 63 reviews:

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Cartegraph Pricing

Based on our most recent analysis, Cartegraph pricing starts at $1,499 (Per User, Annually, Quote-based).

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Starting From: $1,499
Pricing Model: Per User, Annually, Quote-based
Free Trial: No

Training Resources

Cartegraph is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cartegraph:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cartegraph Benefits and Insights

Why use Cartegraph?

Key differentiators & advantages of Cartegraph

Improved Asset Management: Cartegraph enables organizations to efficiently track and manage their assets, reducing downtime and extending asset life through proactive maintenance.
Enhanced Decision-Making: With real-time data and analytics, Cartegraph provides actionable insights that help leaders make informed decisions about resource allocation and project prioritization.
Increased Operational Efficiency: Automating routine tasks and streamlining workflows allows teams to focus on high-value activities, improving overall productivity and service delivery.
Cost Savings: By optimizing maintenance schedules and resource usage, Cartegraph helps organizations reduce operational costs and avoid unnecessary expenditures.
Regulatory Compliance: The software assists in maintaining compliance with industry standards and regulations by providing accurate documentation and reporting capabilities.
Risk Mitigation: Cartegraph's predictive analytics identify potential issues before they become critical, allowing for timely interventions that minimize risk and prevent costly failures.
Improved Communication: The platform facilitates better communication and collaboration among team members, ensuring everyone is aligned and informed about ongoing projects and tasks.
Scalability: Cartegraph is designed to grow with your organization, accommodating increasing data volumes and expanding operational needs without compromising performance.
Customizable Solutions: The software can be tailored to meet the specific needs of different industries and organizations, providing a personalized approach to asset management.
Data-Driven Culture: By integrating data into everyday operations, Cartegraph fosters a culture of data-driven decision-making, enhancing strategic planning and execution.
Environmental Impact Reduction: Efficient asset management and resource optimization contribute to sustainability efforts by reducing waste and minimizing environmental footprints.
User-Friendly Interface: The intuitive design of Cartegraph ensures ease of use, reducing the learning curve and enabling quick adoption by staff at all levels.
Comprehensive Support: Cartegraph offers robust customer support and training resources, ensuring users can maximize the software's potential and address any challenges effectively.
Integration Capabilities: The software seamlessly integrates with other systems and tools, enhancing data flow and operational coherence across the organization.
Performance Tracking: Cartegraph provides tools for monitoring and evaluating the performance of assets and teams, facilitating continuous improvement and accountability.

Industry Expertise

Cartegraph is a software solution that specializes in helping government agencies, utilities, and educational institutions manage their physical infrastructure assets and associated operations. It is best suited for organizations that need to track and manage assets, work orders, and resources, particularly those with a focus on infrastructure management.

Cartegraph Reviews

Average customer reviews & user sentiment summary for Cartegraph:

63 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Cartegraph reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Design: Cartegraph Asset Management is known for its intuitive design, making it easy for both field staff and administrators to use. Field staff can easily collect data, while administrators can manage assets, work orders, and reporting without a steep learning curve.
Robust GIS Integration: The software's strong integration with GIS allows for seamless data visualization and analysis, which is particularly useful for asset management.
Excellent Customer Support: Users consistently praise Cartegraph's customer support for its responsiveness and helpfulness in resolving issues and providing guidance.
Mobile Accessibility: Cartegraph offers a mobile app that allows field staff to access and update information in real-time, improving efficiency and data accuracy.

Cons

Integration Challenges: Connecting Cartegraph with certain third-party software, particularly Accela, can pose difficulties and hinder seamless data flow between systems.
Steep Learning Curve: The software's extensive features and frequent updates can overwhelm some users, making it challenging to fully leverage its capabilities and potentially hindering productivity during the onboarding process.

Researcher's Summary:

Is Cartegraph EAM software the 'carte' blanche solution for asset management, or does it leave users feeling challenged? User reviews from the past year paint a largely positive picture, highlighting Cartegraph's user-friendliness, especially for field staff, and its robust feature set. For instance, users rave about its intuitive interface for managing work orders, tracking assets, and integrating with GIS data, which is crucial for visualizing asset locations and optimizing maintenance routes.

However, some users have pointed out a few bumps in the road. The software's comprehensive nature, while a strength in terms of functionality, can make the initial learning curve steep. Additionally, while Cartegraph shines in its GIS integration, integrating it with third-party software can sometimes be a bit of a headache. Some users also wished for more user-friendly reporting features, finding the current system a tad cumbersome for creating custom reports.

Overall, Cartegraph EAM software appears to be a robust and user-friendly solution, particularly well-suited for organizations with significant field operations, such as municipalities or utility companies. Its strengths lie in its intuitive interface for field staff, comprehensive asset management capabilities, and seamless GIS integration. However, organizations should be prepared for an initial learning curve and potential challenges with third-party integrations.

Key Features

Asset Management: Learn every detail about every asset’s location, condition and number. Perform inspections, schedule checks and add notes or photos from the field.
Work Management: Manage multiple work orders from a single dashboard. Create, assign and schedule work orders, tasks and activities.
Resource Management: Track resources like labor, equipment and materials with every task. Use the data to better understand expenditure.
Request Management: Track and manage service requests, improve response times and communicate with end users.
Portfolio Management: View the entire portfolio of properties, tenancies, easements, buildings and parcels with a single source of truth for data.
Space Management: Know the exact capacity, vacancy and density rates for all properties, campuses and facilities.
Scenario Builder: Budget and plan for the future to maximize asset lifespans by creating scenarios and reports. Understand maintenance costs of keeping each asset functioning.
Cartegraph API: Leverage API accessibility to improve application performance. Create, update and delete data from outside the system framework.
Third-Party Integrations: Integrate with third-party systems like financial software, ERPs, citizens’ request platforms and workforce management solutions.
Webhooks Integrations: Automate workflows through webhook integrations with AWS, IoT and Zapier servers.