SEEBURGER Reviews & Pricing

by SeeBurger AG | Founded 1986, Bretten, Germany

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EDI Software
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What is SEEBURGER?

Industry Specialties: Serves all industries

The SEEBURGER Business integration suite is one consolidated platform with a single transmission portal and a unified monitoring portal for B2B integration and MFT (Managed File Transfer). It automates and ensures information exchange between organizations and their business partners, irrespective of their size, location or technical skill level.

BIS provides full visibility, transparency, policy-based management, surveillance and administration of safe data transfer. Everything operates from a single, common user interface, giving users full operational control — compliance is simplified, risk and costs are reduced.

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User Sentiment i

Based on 5 reviews:

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#14

SEEBURGER is ranked #14 in the EDI Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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SEEBURGER Pricing

Based on our most recent analysis, SEEBURGER pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: Yes, Request for Free

Training Resources

SEEBURGER is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SEEBURGER:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SEEBURGER Benefits and Insights

Why use SEEBURGER?

Key differentiators & advantages of SEEBURGER

Secured MFT (Managed File Transfer): It can help companies prepare for GDPR (general data protection regulation). Every file is governed by policies, so that data of all kinds between internal applications, companies, partners, customers and employees are validated, controlled and securely moved. This also prevents the occultation of costs of 'free' file sharing by incorporating file transfers into business processes management strategy.
End-to-End Transparency: Comply with OEM/Partner and customer safety and data transfer compliance requirements. It provides full transparency and monitors all transfer activities (like who, to whom, when) based on the company's compliance.
Secure Investment: Grants investment protection and can be used for commercial and logistical data exchange and integration scenarios. The EPX solution can grow with business requirements and needs.
Any-to-Any Formatting: It can transform EDI data and legacy data formats in XML or to any format and vice versa. It is also suitable for complex XML-to-XML mapping or interfacing with existing JDBC data sources.
Grow Business with IT in Mind: It applies business and technical perspective to all work processes in real time, helping users make the right decisions faster.
Remote Alerting: Offers real-time performance monitoring with proactive alarms for electronic data exchange using B2B integration. It monitors predictive failure analysis and performance fluctuations and empowers proactive solutions to prevent problems and downtimes.

Industry Expertise

SEEBURGER offers deployment flexibility. Users can choose from on-premise, cloud or hybrid deployment styles. It serves more than 10,000 customers worldwide in industries like automotive, utilities, consumer goods and manufacturing, financial services, logistics and more.

SEEBURGER Reviews

Average customer reviews & user sentiment summary for SEEBURGER:

5 reviews

92%

of users would recommend this product

SEEBURGER has a 'excellent' User Satisfaction Rating of 92% when considering 5 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of SEEBURGER reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Integration Capabilities: Enables connecting diverse applications, people, and processes, facilitating smooth operations across various cloud environments. It supports EDI and API integrations, which are essential for managing relationships with B2B partners.
Stability and Reliability: Known for its stability, with users experiencing fewer memory-related problems and minimal downtime compared to previous systems, ensuring consistent performance.
Flexibility and User-Friendliness: Praised for its adaptability in creating workflows and its intuitive interface, which simplifies complex integration tasks, making it easier for users to manage integrations.
Efficient Data Integration: Excels in secure file transfer, data transformation, and monitoring, making it highly effective for handling large volumes of data securely and efficiently.

Cons

Point-to-Point Limitations: Users have reported challenges with point-to-point connectivity, requiring separate trading partner setups for different file types, which can be time-consuming.
Performance with Large Data: While SEEBURGER BIS handles large data volumes, some users have noted that processing speeds can be slow when dealing with very large files.
Limited Online Resources: As a proprietary software, finding help and resources online can be challenging, especially for users who are new to the platform or need assistance with specific functionalities.

Researcher's Summary:

Can you really see the benefits of SEEBURGER for your business? User reviews from the past year suggest you might. SEEBURGER consistently receives high praise for its robust integration capabilities. Users particularly appreciate its ability to seamlessly connect various systems, including EDI, APIs, ERPs, and cloud services, which proves especially useful for businesses modernizing their EDI implementations. For instance, one user, an integration team lead at a logistics company, highlighted how SEEBURGER enabled them to connect with a wide range of customer systems, including SAP, JDE, Oracle, and various ERPs, streamlining their operations and boosting efficiency by an estimated 50%.

However, while users generally find the platform user-friendly, some have pointed out that the error messages within the system could be more transparent. This minor gripe is countered by the positive feedback on the clarity of email alerts for EDI errors, ensuring timely issue resolution. Another area where SEEBURGER shines is its stability. Users rave about its reliability, reporting fewer memory-related issues and minimal downtime compared to other solutions. This stability is crucial for maintaining uninterrupted business operations, as emphasized by a user who mentioned experiencing only "one or two tiny blips" in over a year of use.

SEEBURGER's strength lies in its ability to handle large data volumes efficiently, making it a top choice for businesses dealing with substantial data transactions. One user, responsible for value chain integration at a large non-tech company, praised SEEBURGER's ability to process large files without compromising performance, even with complex transformations and filtering criteria. However, this strength also reveals a potential drawback: while SEEBURGER excels at handling large data, it might not be the fastest option for those prioritizing speed over volume. Overall, SEEBURGER is ideally suited for businesses of all sizes looking for a reliable, secure, and feature-rich integration solution, particularly those dealing with large data volumes and complex integration needs. Its stability, comprehensive integration capabilities, and robust data handling make it a powerful tool for streamlining operations and enhancing business efficiency.

Key Features

Community Management: Speeds and simplifies onboarding processes for partners, manages and maintains customer information, eliminates redundancy and ensures data quality and more. CMA allows onboarding to be automated and helps recertify current master data, save time and reduce costs.
Risk Management & Mitigation: It is designed to focus on data protection with the principles of data protection by design. It secures data exchanges, manages legal conditions and the operation of safe cloud services, offers the option of deleting a person's personal data in compliance with GDPR and more.
Global In-Voicing: It allows the management of incoming and outgoing invoices and extensions for the deep integration of processes with any ERP system. It manages the exchange of invoice data between companies and public administrations with a country-specific component.
EDI Converter & Mapping Tool: Converts ERP system data (messages) to the established EDI mapping standard, and a multitude of other data formats can be integrated with the EDI Converter tool. For efficient EDI message implementation, it uses canonical (indirect) EDI mappings and converts them into an abstract layer format.
API Management: The IT department remains in control of interfaces, permissions, users and file access, for internal use and with third parties. The API gateway provides secure connections and integration in real time, while the API manager administers, controls and implements rapidly.
SEEBURGER EPX: Allows companies to exchange engineering (CAD/CAx) and product data quickly and easily with partners and customers. It supports transmission to customers or ENGPART messages to technical partners via OFTP2 and TCP/IP. It also offers a monitoring and management function so that users can maintain an overview and manage engineering projects.
SAP S/4HANA Integration: It supports all S/4HANA interfaces. If S/4HANA is running internally, tRFC allows the integration in the usual IDoc format. The connection is made through an integration of the SAP HANA Cloud platform if it is provided in the public cloud.

Limitations

Some of the products limitations are:

The integration between the API tool and the BIS is not that simple.
The server-side can be time consuming; there are a lot of configuration files and administration needed to maintain it.

Suite Support

SEEBURGER support offers global technical support with package options from regular business hours to 24/7 availability around the clock. It provides a service portal to seek faster help.

Email: Users can email [email protected] for support.

Phone: Customers in North America can call +1 678 904 3322 or +1 866 453 5301 for phone support. It provides various contact numbers for users based in different locations around the world.

Training: Provides FAQs, tutorials, blog, newsletter, reference, survival guide, a resource center, analyst reports and more for self-service training. Users can also associate with events, webcast on-demand, SEEBURGER community and more for training. It also offers academy training and e-learning options.

Tickets: Customers can submit tickets via the contact section on the website.

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