PestPac Reviews & Pricing

Key Features

• Accounting: Manage and automate billing, collections, past due accounts, price increases, month-end close and other critical accounting tasks by syncing financial data with scheduling and service data. 
• Agency Services: Utilize Workwave’s in-house team to help with deep digital marketing and lead generation campaigns to meet internal growth goals. 
• Business Analytics: Improve sales, increase productivity, enhance customer satisfaction and make business-critical decisions with the help of financial and operational dashboards that offer high-level insights and easy drill-down capabilities for more granular details. 
• Call Ahead: Improve customer communication by sending automated service reminders, collection calls and renewal messages through SMS, email and calls. 
• Customer Surveys: Gather actionable customer feedback with automated surveys after each service visit to continually improve service levels and quality. 
• Customer Connect: Let customers submit work order requests, schedule services, set up payment information, run reports, pay bills and get information at their convenience through a self-serve customer portal. 
• Customer Connect + LogBook: Organize, store and track important inspection reports with complete documentation, sighting logs, licensing information and reports for on-site audits. 
• Digital Templates and Forms: Create and share client proposals, contracts and quality control checklists using pre-built templates. Track outstanding and completed documents for quick follow-up actions. 
• GPS Vehicle Tracking: Track field technician’s current location, scheduled stops and actual time spent on site. Oversee vehicles and monitor fuel expenses with GPS tracking. 
• IPM: Check order details, inspect all areas, scan equipment and devices, track pest activity and record all actions to provide detailed reports through the mobile app for accurate and consistent inspection recording and ensure a well-integrated pest management (IPM) plan.  
• Marketing Automation: Automate and optimize marketing processes and campaigns across multiple channels such as email marketing and drip campaigns to convert new leads to sales and retain existing customers. 
• Material Tracking: Manage and track material usage with chemical tracking software to cut down on waste and make reordering easier while freeing up cash flow to improve your bottom line. 
• Mobile Sketch: Capture services, treated and proposed treatment area on mobile devices with a combination of drawing tools, preset icons, and advanced grid and satellite image manipulations. 
• Multi-Unit Management: Manage jobs in multi-unit buildings, condo associations and apartment complexes by tracking devices, incidents and treatments, schedule follow-up treatments and adhere to pest management compliance. 
• Online Reviews: Automatically collect, monitor and maintain customer feedback and reviews to gain critical insight into service quality and win new customers. 
• Online Sales: Enable prospects to order and schedule services, get estimates and set up payment information through online self-service capabilities. 
• Order Management: Manage end-to-end service orders by creating pre-defined options such as one-time or recurring visits, annual maintenance and more. Automate appointment setups, flexible billing and contactless collections to run a business more efficiently. 
• Route Optimization: Optimize route planning, fit in more appointments and reduce daily operational expenses through automated and smart dynamic route planning. 
• Sales Center: Capture, manage and close leads through workflow automation to drive revenue and grow business. Organize and segment leads for better results. Use dashboards and filters to review business results and identify future opportunities. 
• Scheduling: Schedule single visits and recurring services easily with a flexible multi-stop scheduling widget. Schedule based on a specific time or time window. Adjust price and duration of appointments based on actual service time. 
• Termite Inspection: Manage comprehensive termite inspections and renewals with Sentricon integration, WDI/WDO and other state-specific forms, and reporting to Dow AgroSciences. 
• Website Builder: Build a professional no-code website by choosing from over a hundred customizable templates. Fill in required business information, customize and personalize with branding elements and launch. 

Limitations

•  Learning curve is steep. 
•  Training and support are inadequate. 
•  Interface is outdated. 
•  Data handling capabilities are limited and erroneous. 

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