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What is Web Tracks?

Web Tracks is a well-known software product that ranks 67 among all Help Desk Software according to our research analysts and 3 crowd-sourced reviews from 1 source. Starting from $295, Web Tracks is priced within reason, has offered a free trial in the past and is most suitable for all company sizes. Web Tracks can be deployed in the cloud and on-premise and is accessible from a handful of platforms including Windows devices. Similar alternatives to Web Tracks include Contentverse, DeskAlerts and BMC Helix ITSM.
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#67

Web Tracks is ranked #67 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Web Tracks Pricing

Based on our most recent analysis, Web Tracks pricing starts at $295.

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Starting From
$295
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Web Tracks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Web Tracks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Web Tracks Reviews

Average customer reviews & user sentiment summary for Web Tracks:

User satisfaction level icon: great

3 reviews

87%

of users would recommend this product

Web Tracks has a 'great' User Satisfaction Rating of 87% when considering 3 user reviews from 1 recognized software review sites.

Key Features

  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Cost Tracking
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Help Desk Management
  • Interaction Tracking
  • Inventory Management
  • IT Asset Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Network Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Reporting & Statistics
  • Requisition Management
  • Self Service Portal
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Ticket Management
  • User Management
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