What is Haptik?

Haptik is a unique solution that ranks 64 among all Live Chat Software according to our research analysts and 28 crowd-sourced reviews from 1 source. Starting from $5000, Haptik is priced on the costly side, has offered a free trial in the past and is most fitting for companies large and small. Haptik can be deployed online and on-premise and is accessible from a handful of platforms including Windows devices. Similar alternatives to Haptik include Ocelot, Drift and Mindsay.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 28 reviews:

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Haptik Pricing

Based on our most recent analysis, Haptik pricing starts at $5,000.

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Starting From: $5,000
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

Haptik is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Haptik:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Haptik Reviews

Average customer reviews & user sentiment summary for Haptik:

28 reviews

89%

of users would recommend this product

Key Features

Activity Dashboard
AI/Machine Learning
Alerts / Escalation
API
Auto-Responders
Business Process Automation
Chat Transcript
Chat/Messaging
Chatbot
Code-free Development
Communication Management
Configurable Workflow
Contextual Guidance
CRM
Customer Experience Management
Customer Segmentation
Customizable Branding
Drag & Drop
Engagement Tracking
Feedback Management
For Developers
Intent Recognition
Knowledge Base Management
Lead Capture
Live Chat
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Processing
Natural Language Search
Performance Metrics
Personalization
Pre-Configured Bot
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Search/Filter
Sentiment Analysis
Social Media Integration
Speech Recognition
Speech Synthesis
Surveys & Feedback
Third Party Integrations
Transfers/Routing

Haptik Reviews & Pricing