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What is Zendesk Chat?

Zendesk Chat is a well-known solution that ranks 44 among all Live Chat Software according to our research analysts and 108 crowd-sourced reviews from 1 source. Zendesk Chat can be deployed in the cloud. Similar alternatives to Zendesk Chat include HelloBox, onWebChat and FuseDesk.
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#44

Zendesk Chat is ranked #44 in the Live Chat Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Zendesk Chat Pricing

Based on our most recent analysis, Zendesk Chat pricing starts in the range of $10 or less.

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Pricing Model
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Zendesk Chat Reviews

Average customer reviews & user sentiment summary for Zendesk Chat:

User satisfaction level icon: great

108 reviews

85%

of users would recommend this product

Zendesk Chat has a 'great' User Satisfaction Rating of 85% when considering 108 user reviews from 1 recognized software review sites.

Key Features

  • Advanced analytics of agent performance and chats
  • Analytics of visitors such as countries, page they are on
  • Available in Android, iOS apps
  • Create different groups to organize customer support agents
  • Create shortcuts for repetitive response to visitors
  • Customizable chat windows to suit your branding
  • Export chat transcript for references or training purposes
  • File transfer during chat
  • Hide chat window on website when offline
  • Integration with CRM (Zendesk
  • Salesforce
  • Set up operating hours of chats
  • Use smart triggers to initiate chats with visitors
  • ZohoCRM)
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    Relevant Articles

    Ultimate Zendesk Review

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