Our analysts compared When I Work vs Buddy Punch based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
Buddy Punch has a 'excellent' User Satisfaction Rating of 95% when considering 1339 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated Buddy Punch and concluded it earns best-in-class honors for Leave & Absence Management and Time Tracking. Buddy Punch stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
Buddy Punch appears to be a popular choice among businesses seeking a reliable time and attendance solution. Users frequently highlight its user-friendly interface, making it simple for employees to clock in and out, and for managers to track hours and generate reports. The software's geofencing capabilities have also received praise, allowing businesses to monitor remote employees and ensure they are working from designated locations. This feature is particularly valuable for businesses with a distributed workforce or those concerned about time theft. While Buddy Punch receives generally positive feedback, some users note that the mobile app can occasionally be glitchy. Additionally, a few users mention that the reporting features could be more robust, particularly for larger organizations with complex reporting needs. Despite these minor drawbacks, Buddy Punch seems to be a good fit for small to medium-sized businesses across various industries, including construction, healthcare, education, and professional services. Its ease of use, affordability, and comprehensive features make it a valuable tool for managing employee time and attendance, ensuring compliance with labor laws, and streamlining payroll processes.
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